United States Postal Service

1.9
323 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 310 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
310 N Broad St, Elizabeth, NJ
07208, United States

Hours

Reviews

1.9
323 reviews
5 stars
55
4 stars
14
3 stars
12
2 stars
15
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Wait Times

Many customers reported excessively long wait times due to insufficient staffing, with lines often stretching significantly.

Staffing Issues

The post office is frequently criticized for being understaffed, leading to disorganization and inefficiency in service.

Delivery Problems

Customers expressed frustration over lost or misdelivered packages, indicating a lack of reliability in the delivery service.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
  • FG
    Fernando Guaman
    Nov 15, 2025
    1.0
    The WORSE. slow workers,always have atittude, not helpful, if there was a way to give them a negative stars i would. 3 workes 2 walk around like they are lost. 1 in window slow. Rather mingle than do their JOB!!!..
  • MG
    Maureen Galvan
    Nov 3, 2025
    1.0
    It's Monday and there's one person helping customers and about 10 people in line.Why???
  • SA
    shahara akter
    Nov 1, 2025
    1.0
    They only have 1 person working, waited in line for over an hour
  • LI
    Luddy % Ismael
    Oct 31, 2025
    4.0
    This is the slowest post office I ever been so slow 1 person working and the line 40 people
  • HR
    Hector Rueda
    Oct 3, 2025
    1.0
    I came here to use the eddm services to send marketing flyers. They were never delivered even though I paid hundreds and hundreds of dollars for this to be done. Dannetta Williams and Emil Velez who are the supervisors there took my information down to contact me and never contacted me again all they did was keep closing out the tickets and not investigating. One of the employees here even told me that the possibility that the carriers are also throwing away the mail that I'm putting through to be delivered. This office is very unprofessional and it's absurd that if you pay for a mailing service and they never get delivered.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.