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United States Postal Service

2.0
(329 reviews)

Business Details

310 N Broad St, Elizabeth, NJ
07208, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 310 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
310 N Broad St, Elizabeth, NJ
07208, United States

Hours

Reviews

2.0
329 reviews
5 stars
58
4 stars
15
3 stars
12
2 stars
15
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Long Wait Times

Many customers reported excessively long wait times, often due to insufficient staff at the counters.

Staffing Issues

Frequent mentions of understaffing, with only one or two employees working during peak hours, leading to frustration among customers.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members who provided helpful service.
  • JR
    jonathan rosa
    Feb 19, 2026
    5.0
    I've been to lots of post offices thanks for servicing me today have a blessed day. Muchas gracias
  • NZ
    Norma Zacarias
    Jan 24, 2026
    1.0
    Pésimo servicio aparte de que las que atienden en ventanilla son muy groseras me han extraviado la partida de nacimiento de mi bebé
  • OO
    Ovidio
    Dec 15, 2025
    4.0
    From an objective point of view: Do your part in getting good costumer service such as donot cut other people in line,please donot smell like weed, pick up your pants and leave the drama outside. Pay Cash or card and thank goodness for armored glass because both parties is safe.
  • DN
    Dailenis González Núñez
    Dec 9, 2025
    1.0
    Really low-poor quality service. Impossible to communicate with them. Almost a month dealing with my package and still haven’t got it.
  • YC
    Yaritza Carrillo
    Nov 29, 2025
    1.0
    They need more employees. Always FULL they always have an attitude the worst

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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