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Visit your local Post Office™ at 310 N Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.
Wait Times
Many customers reported excessively long wait times due to insufficient staffing, with lines often stretching significantly.
Staffing Issues
The post office is frequently criticized for being understaffed, leading to disorganization and inefficiency in service.
Delivery Problems
Customers expressed frustration over lost or misdelivered packages, indicating a lack of reliability in the delivery service.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
FG
Fernando Guaman
Nov 15, 2025
1.0
The WORSE. slow workers,always have atittude, not helpful, if there was a way to give them a negative stars i would. 3 workes 2 walk around like they are lost. 1 in window slow. Rather mingle than do their JOB!!!..
MG
Maureen Galvan
Nov 3, 2025
1.0
It's Monday and there's one person helping customers and about 10 people in line.Why???
SA
shahara akter
Nov 1, 2025
1.0
They only have 1 person working, waited in line for over an hour
LI
Luddy % Ismael
Oct 31, 2025
4.0
This is the slowest post office I ever been so slow 1 person working and the line 40 people
HR
Hector Rueda
Oct 3, 2025
1.0
I came here to use the eddm services to send marketing flyers. They were never delivered even though I paid hundreds and hundreds of dollars for this to be done. Dannetta Williams and Emil Velez who are the supervisors there took my information down to contact me and never contacted me again all they did was keep closing out the tickets and not investigating. One of the employees here even told me that the possibility that the carriers are also throwing away the mail that I'm putting through to be delivered. This office is very unprofessional and it's absurd that if you pay for a mailing service and they never get delivered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 310 N Broad St?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport applications, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 7:30 AM to 2:00 PM, closed on Sundays.
Can I rent a PO Box online and access it after hours?
Yes, you can reserve PO Boxes online. Most locations offer 24/7 lobby access to PO Boxes, but check with this Post Office for exact hours.
What is the phone number for this United States Postal Service location?
The local phone number is +1 908-820-8490.
What nearby places can help me before or after visiting this Post Office?
Nearby you can visit the Navy Recruiting Station Elizabeth for enlistment information or the Union County Savings Bank for financial services.
Are there nearby dining options in the area around the Post Office?
Yes, nearby you can enjoy meals at Rancho Mateo, a Colombian and Latin American restaurant, or relax at Tabaco y Ron Bar & Grill.
Which nearby stores can I visit for shopping needs after my Post Office visit?
You can visit Family Dollar or Dollar General nearby for discount shopping and everyday essentials.
Is there a nearby location related to immigration services close to this Post Office?
Yes, Inmigracion OK and USCIS Application Support Center are nearby for immigration-related services.