The UPS Store

4.7
573 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6692 in Elizabeth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Elmora And Pennington St. - Inside The Elmora Healthcare.

Details

  • DeliveryNot available

Location

The UPS Store
162 Elmora Ave, Elizabeth, NJ
07202, United States

Hours

Reviews

4.7
573 reviews
5 stars
510
4 stars
20
3 stars
3
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific employees like Gabby and Kam for their exceptional service.

Efficiency

Customers consistently report quick service, with many noting that their needs are addressed promptly, minimizing wait times even during busy periods.

Store Environment

The store is described as clean and well-organized, contributing to a pleasant customer experience.

Mixed Experiences

While many reviews are positive, there are some complaints about unprofessional behavior from certain staff members, indicating inconsistency in service quality.

Recommendation

Overall, many customers highly recommend this UPS Store for its reliable service and helpful staff.
  • NP
    Naseem Perry
    4 days ago
    1.0
    I had a item that went missing in transit that was originally shipped to me that I was shipping to someone else and here was the value of the item that was missing and I spend 16$ to ship the item
  • BI
    Brian Ingles
    4 days ago
    1.0
    I had an issue where one of their employees put the same label on two different packages, so one of them never arrived at its destination. When I went to complain and showed them the labels, they didn’t take responsibility and blamed the UPS driver, and even the customer service people in the Philippines, saying they ‘have no idea what they’re doing.’ I showed them that the mistake was theirs—the same tracking number was on both receipts—but again, they said it wasn’t their fault. They wasted my time and money. I absolutely do NOT recommend them, and the manager—a bald guy with a bad attitude, irresponsible, and with zero customer service—was the worst part.
  • TW
    Tataniesha Wilkins
    Nov 17, 2025
    5.0
    I AM SO APPRECIATIVE OF THE SERVICE I RECEIVED. THERE WAS A CREW OF 3 AT THE TIME. EACH INDIVIDUAL WENT ABOVE AND BEYOND TO HELP ME. I HONESTLY WAS READY TO CRY. I AM JUST SAD I DID’NT GET THEIR NAME.
  • BT
    Brad Tito
    Oct 28, 2025
    5.0
    Stellar Service! The UPS Store handled multiple printing jobs for me quickly and professionally. The quality was excellent and everything was done on time. Ben had a great, can-do attitude, friendly, professional, and courteous throughout. Highly recommend this location for any printing needs.
  • JM
    Jenn Matthews
    Oct 24, 2025
    5.0
    Ben was absolutely amazing! He helped me with a print job and was extremely friendly, patient, and made sure everything came out perfectly. Great customer service — highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Elizabeth offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more to help with your business and personal needs.