The UPS Store

3.7
222 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2947 in Edison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pep Boys Plaza On Old Post Road In South Edison.

Details

  • DeliveryNot available

Location

The UPS Store
518 Old Post Rd, Edison, NJ
08817, United States

Hours

Reviews

3.7
222 reviews
5 stars
136
4 stars
13
3 stars
3
2 stars
3
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; some customers praise staff for being friendly and helpful, while others report rudeness and unprofessional behavior.

Staff Professionalism

Several reviews highlight a lack of professionalism among certain staff members, with complaints about dismissive attitudes and poor treatment of customers.

Store Management

The new ownership has received positive remarks for improving service quality, but there are still complaints about inconsistent staff behavior.

Service Efficiency

Customers appreciate the quick service during busy times, although some have experienced long wait times and inefficiencies.

Pricing Concerns

There are complaints about high prices for services like printing and faxing, with some customers feeling they are being overcharged.
  • RK
    Rani Karibandi
    3 days ago
    5.0
    Ayan was very patient and courteous in helping resolve my issues. I Thank him very much.
  • AS
    anvit shetty
    Dec 13, 2025
    1.0
    One of the most disrespectful ups staff that I have ever seen. The girl in the front and the guy in the back are busy talking to each other and giggling while I wait for my returns to be completed. She gets furious when I ask her to scan my package. Ups must have this staff changed else customers are not coming here anymore.
  • NH
    Nikita Hupalo
    Dec 11, 2025
    5.0
    I’ve been coming to this UPS Store for a while, and they’ve been a huge help for the business I work for. They’ve been able to handle all of the orders I bring them including, international orders for us that required special attention, and they always go out of their way to make the process smooth. They help with my larger shipments and the whole team is consistently friendly and reliable. I really appreciate them, highly recommend.
  • TT
    Tameekah
    Dec 9, 2025
    5.0
    This location is the best. The staff is knowledgeable and very professional. They work well under pressure while always remaining very helpful. They have a great team at this location 😊 Thank you Daniel and Team
  • AV
    ANDRES VALENCIA
    Dec 8, 2025
    1.0
    No pude dejar una caja .. el sistema estaba congelado.. y viene con una carta grande y no pude dejarla

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Edison offer?

The UPS Store #2947 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.