Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.7
1,189 reviews
5 stars
1,077
4 stars
24
3 stars12
2 stars14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery teams were consistently described as professional, courteous, and efficient.
Communication
Customers appreciated timely updates and communication regarding delivery times.
Timeliness
Most reviews highlighted that deliveries were made on time or even early.
Service Quality
Overall, customers reported high satisfaction with the quality of service, including careful handling of items.
Mixed Experiences
A few customers reported issues with scheduling and service quality, indicating some inconsistency.
- MLMichael L2 days ago5.0The delivery crew were extremely polite, neat, professional and friendly. They communicated status as to when they would arrive and showed up earlier. Would highly recommend!! Excellent professionalism!
- BMBob MiloneJan 3, 20265.0I had a delivery and installation of my Tonal 2 workout machine. The delivery men were polite, respectful, efficient and neat. They arrived as scheduled, called before they arrived, cleaned up before they left. Not one complaint
- SMSonal MistryDec 30, 20255.0Delivery was made in a timely and professional manner. Items were delivered to the room of my choice accurately and quickly. Great service.
- KVKathy VergaraDec 24, 20255.0Great experience with a Samsung 75in TV delivery. They came on time, called a little beforehand and brought it upstairs to my second floor apartment with no issues.
- JYJacqueline YungaDec 18, 20255.0The team arrived on time as promised. They went above and beyond to get the fridge up to the 2nd floor and took away the old one. The team was very professional and courteous. Very happy with the service.
Frequently Asked Questions About RXO
What is RXO known for in the logistics industry?
RXO is the largest provider of last mile logistics for heavy goods in North America, managing about 10 million last mile deliveries and 500,000 assemblies and installations annually.
What are the operating hours for RXO?
RXO operates every day of the week from 8:00 AM to 5:00 PM.
Where is RXO located?
RXO is located at 1 Truman Drive South, Edison, NJ 08817, USA.
How can customers contact RXO for last mile logistics services?
Customers can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages does RXO support?
RXO supports English and Spanish for customer communication.
What types of delivery services does RXO specialize in?
RXO specializes in last mile delivery including home delivery, appliance delivery, appliance installation, and furniture delivery.
Can you tell me about a nearby postal service that customers might use when visiting RXO?
The United States Postal Service and USPS Collection Point are nearby, which customers can use for mailing needs before or after visiting RXO.
Are there any nearby home service providers close to RXO?
Yes, Sunbird Carpet Cleaning of Edison and Carpet Cleaning Edison are nearby, offering home cleaning and HVAC services that customers in the area might find useful.
What recreational facilities are near RXO for customers to visit?
Matchless Yoga Studio and Edison Boys Baseball League provide gym, yoga, and sports activities near RXO, offering options for relaxation or exercise before or after your visit.
How can visiting nearby hardware and building supply stores benefit customers of RXO?
Nearby stores like Majestic Outdoor and BoardRoad provide building supplies and hardware, which may be convenient for customers handling installations with RXO's delivery services.