FedEx Ship Center

3.8
447 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Edison, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
80 Raritan Center Pky, Edison, NJ
08837, United States

Hours

Reviews

3.8
447 reviews
5 stars
240
4 stars
77
3 stars
20
2 stars
8
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some staff being described as rude and unhelpful, while others received praise for being friendly and efficient.

Efficiency

Many customers appreciated the quick service and minimal wait times, although some reported long delays and poor communication regarding package status.

Staff Behavior

There are multiple reports of unprofessional behavior from staff, including accusations of identity theft and lack of assistance, which negatively impacted customer experiences.

Package Handling

Several reviews highlighted issues with package delivery and handling, including lost packages and miscommunication about delivery status.
  • KG
    kim garcia
    Nov 29, 2025
    1.0
    horrible experience there was this dark skinned lady one of the most rudest people i have ever met in my life. i needed help on my return and couldn’t get any help don’t know how she was hired. if your having a bad day leave that at home no need to bring it to YOUR workplace and to the customers. asked her what box we should use and kept changing her answer. this is unacceptable fedex, ups would never do this. my first time needing to go to fedex and this is the experience?!? get better employees. if i could give zero stars i would but i cant.
  • DB
    D B
    Sep 12, 2025
    5.0
    I stopped in at the Raritan Center location today to have a package that was being held, returned to sender. I had no label other than a copy on my email and was told that the package was Ground and that it does not get shipped from there. The company waiting on the returned package told me that I could go to that location and have it shipped. I was going back and forth with them all day via email and getting driven crazy and given misinformation, apparently. Mr JR Andrews handled the transaction going above and beyond in a professional manner. I truly appreciated that and hope that he gets recognition for being such an excellent employee. I've been there before to send packages and dealt with him then also. I'm always impressed with his easy manner. Great employees are hard to come by. He's the best, I'm very impressed! 😁
  • CC
    Christina Coppola
    Sep 8, 2025
    5.0
    In and out in no time. The gentleman behind the counter working was very efficient and pleasant.
  • RR
    rpastra
    Aug 22, 2025
    5.0
    Great service
  • JP
    Jose Perez
    Aug 4, 2025
    5.0
    Good, flexible hours to go after work.It ships out quickly from that location

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Edison, NJ offer?

FedEx Ship Center offers packing supplies, boxes, and shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours for FedEx Ship Center in Edison?

The center is open Monday to Friday from 9:00 AM to 8:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.