United States Postal Service

3.7
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
770 River Rd, Edgewater, NJ
07020, United States

Hours

Reviews

3.7
129 reviews
5 stars
82
4 stars
4
3 stars
4
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Mixed reviews on staff professionalism; while some employees like James received high praise for their helpfulness, others were criticized for rudeness and inefficiency.

Service Speed

Customers noted long wait times and slow service, particularly during busy hours, although some appreciated the efficiency of certain staff members.

Facility Convenience

The location is praised for its ample parking and extended hours, making it a preferred choice for many customers despite some service issues.

Customer Experience

Overall customer experiences vary widely, with some expressing satisfaction and loyalty, while others reported negative interactions and dissatisfaction.
  • SL
    Shengnan Li
    Jan 5, 2026
    1.0
    Each staff followed different rules which is rediculous and time-consuming. If staff changes, you have to do a different way. Are you kidding?!
  • MM
    Melissa
    Dec 6, 2025
    5.0
    Always a great experience and staff informative and helpful , I live in a different town but prefer going here. I like going during the week -off peak hours
  • NC
    nurys carela
    Nov 26, 2025
    5.0
    The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.
  • SC
    Samuel Kaplan Art com
    Oct 30, 2025
    5.0
    Easy parking so nice and friendly. All questions and concerns are addressed.
  • CS
    Carolina Suarez
    Sep 11, 2025
    1.0
    Terrible service. Person who says to be the manager is unprofessional, irresponsible, and 0% service oriented. His attitude towards a fully supported complaint is disrespectful, unprofessional, and highly suspicious. The attitude of this manager is opposite to the USPS mission and vision of an efficient, reliable, and professional service. Extremely disappointing experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.