The UPS Store

3.5
251 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4614 in Edgewater offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Adjacent To Trader Joe's In-Between Wholefoods And Mitsuwa.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
725 River Rd, Edgewater, NJ
07020, United States

Hours

Reviews

3.5
251 reviews
5 stars
146
4 stars
8
3 stars
4
2 stars
6
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Angelica, Carlos, and John for going above and beyond.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, noting that they were able to handle multiple tasks swiftly and effectively.

Mixed Experiences

While many reviews were positive, there were significant complaints about poor service, package mismanagement, and unprofessional behavior from some staff members.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding charges for services like printing and packaging.

Store Management

Feedback on management was mixed, with some praising the new management for improvements, while others criticized the previous management for poor customer handling.
  • AJ
    Andrew J
    Dec 22, 2025
    5.0
    Super helpful and the staff pay great attention to detail. John in particular is outstanding and went above and beyond to make sure I had everything I needed. Thank you!!
  • SO
    Sebastian Ortiz
    Dec 15, 2025
    5.0
    Very nice, efficient staff. Best UPS in the area.
  • GC
    Grace Cai
    Dec 12, 2025
    1.0
    Be aware of the fraud! The person weighing the package will put their hand on the scale to increase the weight. They gave me a receipt for a small package that said 4lbs when the item was 7.5oz. I went back, took a photo of the package on the scale and had them reprint a receipt and the package magically got lighter and became 7.5oz. Since my package is 2nd day air, the additional 4lbs would have resulted in $200+ of additional postage. I dropped off a correctly weight package here before and got hit with a 35lb adjustment and because I didn't have a receipt with weight on it, (didn't get weighed so the receipt said 0), I wasn't able to prove the error/ malpractice.
  • LF
    Lachane Ferguson
    Dec 10, 2025
    5.0
    Randol is the best worker at this location I love when I walk in the store and he is at the front of the store with that lovely smile on his face Randol please keep up the great work you doing there happy holidays!!!
  • CM
    Cristian Mendoza
    Nov 20, 2025
    5.0
    P me atendieron muy cordial me saludaron y además me brindaron un excelente servicio

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4614 in Edgewater offer?

The UPS Store #4614 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and moving supplies.