FedEx Ship Center

3.7
236 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Eatontown, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
210 Industrial Way W, Eatontown, NJ
07724, United States

Hours

Reviews

3.7
236 reviews
5 stars
115
4 stars
44
3 stars
20
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rudeness and unprofessional behavior.

Efficiency

Many customers appreciate the quick service and efficient handling of packages, although some mention long wait times and understaffing.

Delivery Issues

Several reviews highlight problems with package delivery, including incorrect drop-off locations and poor handling of packages.

Staff Attitude

While some employees are noted for their politeness and helpfulness, others are criticized for being rude and dismissive.

Facility Conditions

The location is described as clean and straightforward, but some customers express concerns about the need for more staff and better management of customer flow.
  • KM
    Kevin Mckernan
    Nov 5, 2025
    5.0
    Very friendly staff remember repeat customer
  • PM
    Patrick McEvoy
    Oct 30, 2025
    5.0
    Always quick. Always kind. Easy to ship packages.
  • RT
    Ron Topham
    Oct 28, 2025
    5.0
    Extremely helpful staff!
  • S1
    sparkinglife 111
    Oct 19, 2025
    4.0
    My complaint is to let your drivers know that when they drop off packages at Primrose Place Apartments there's a notice on the frint door -do not leave packages in the lobby and to bring them to the apartment but your drivers are leaving packages in the lobby on the floor so somebody's medication is on the floor in the lobby and I just thought I'd let you know. Your drivers are dropping the ball here. People pay for door to door delivery. I know someone who worked for FedEx it was intense time-sensitive non-stop I understand it but I also know he did what he had to do and he did it right. Btw I never had an issue at this location dropping off stuff always helpful
  • AA
    audrey
    Oct 1, 2025
    1.0
    The two people working in this location on oct 1 at 4 pm were awful. Should be fired. I asked for help with a large but not heavy package. They both looked at each other, hesitated snd said “um”. Then refused to help me get the box inside and after a few more “ums” blurted out that they werent allowed. The guy who said no was young and able bodied and they both sounded like they were making an excuse. What’s more, Fedex has helped me countless times with much heavier boxes. It is what they do for a living. By the way, when this same package was delivered to me, they left it at the wrong house, so i had to handle it twice. DO BETTER and do your job.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Eatontown, NJ offer?

FedEx Ship Center provides packing supplies, boxes, and various shipping services including FedEx Express, Ground, Freight, and international shipping options.

What are the operating hours of the FedEx Ship Center in Eatontown?

The center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.