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Brand Certified

United States Postal Service

1.5
(320 reviews)

Business Details

26 City Hall Plz, East Orange, NJ
07018, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 26 City Hall Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
26 City Hall Plz, East Orange, NJ
07018, United States

Hours

Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

1.5
320 reviews
5 stars
32
4 stars
7
3 stars
7
2 stars
3
1 star
271
  • RL
    Ricardo Leon León
    1 day ago
    1.0
    Today I had an appointment to pick up a passport refund, but the gentleman who works here at the front desk is very rude. He should be working at a different institution, because he has no respect and tries to treat people as if they were animals; he discriminates against everyone.
  • OH
    Old Experienced Guy Here
    Apr 6, 2026
    4.0
    Friendly place, with good emergency room.
  • ST
    Shahid Thornhill
    Mar 23, 2026
    1.0
    Your mail carries do a very poor job at doing their job. I've put a complaint about the same thing twice & nothing is happening. Constantly putting mail in other people's mailbox. Sad part its a sign on the door asking them to read the names & numbers of each mailbox I shouldn't have to do their job... East Orange post office is the worst. I'll call corporate again tomorrow. Can not have an excuse about names on each box because it is. Horrible
  • QM
    Qu33NiE Monroe
    Mar 19, 2026
    1.0
    “I had a very disappointing experience at this USPS location. The overall customer service was poor, and one of the older male employees was extremely rude and unhelpful. His tone and attitude toward customers were unprofessional, and it made the entire interaction uncomfortable. He spoke to customers in a disrespectful manner and showed little willingness to assist. This behavior is unacceptable, and customers should be treated with basic respect. I hope management takes this seriously and works to improve the service at this location.”
  • RM
    Riv MA
    Mar 11, 2026
    1.0
    I wish I could give negative star. They don’t answer calls. I called so many times because there was no attempt for redelivery and I was far from home, I couldn’t get to talk to anyone and I know for sure, somebody could hear that telephone ring. Wasting money on lazy people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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