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Visit your local Post Office™ at 26 City Hall Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages, incorrect delivery statuses, and failure to deliver items.
Staff Efficiency
While some customers noted improvements in efficiency and service, many still experienced long wait times and disorganization.
Positive Experiences
A few reviews praised specific staff members for their kindness and professionalism, indicating that there are some positive interactions.
Overall Dissatisfaction
The majority of reviews expressed significant dissatisfaction with the post office, calling for improvements or closure.
FR
F.A. Reed
1 day ago
3.0
Rude, and workers here are slow
AC
Akintola Charles
2 days ago
1.0
Review for USPS – Case #83324803
My case (#83324803) was closed without resolving anything. USPS has failed to deliver to my home for years, even though every other carrier delivers safely without issue. Packages were left in unsecured areas, stolen multiple times, and instead of fixing the problem, the local branch suspended delivery altogether. I’ve been forced to pick up every package at the post office, costing time, money, and unnecessary frustration.
This issue should never have escalated this far, and closing the case without action is unacceptable. I’m requesting immediate escalation and reinstatement of proper delivery service.
AA
Akira
6 days ago
1.0
I will never go to this office again I mailed out a package on 11/12 they shipped my package to the wrong destination it was going the wrong way and now my package has been delayed for several days now when I paid for 2-5days shipping, there's no way my package should of ended up in NYC, then back to NJ at several locations.
RI
Renae I
Oct 26, 2025
1.0
If you're waiting for a delivery, hopefully you will receive it. Or it will be marked as delivered and your package will be no where on your porch. The investigation is bogus. The driver absolutely made a mistake in delivering my package and they just refuse to own up to it 🤦🏽♀️
KA
karen Alicia
Oct 13, 2025
5.0
The staff were really nice and efficient! Keep it up!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 26 City Hall Plz?
This Post Office offers mailing and shipping services, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
An appointment is required for most passport services and photos; limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 26 City Hall Plz?
The Post Office is open Monday to Friday from 8 AM to 4 PM, Saturdays from 8 AM to 12 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website; in-person application requires two valid IDs.
Are PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 access to PO Boxes located in the lobby, but specific hours may vary.
Where is the nearest train station to the United States Postal Service at 26 City Hall Plz?
East Orange Station and NJ TRANSIT-East Orange train stations are nearby and can help customers reach the Post Office easily.
What nearby dining options are available near the Post Office?
Customers can enjoy Caribbean cuisine at Juliana’s Classic Dishes or The Caribbean Export Company close to the Post Office.
Are there local shopping stores close to the United States Postal Service?
Yes, nearby shopping includes Herstler and SНЕІN USА, both clothing stores within walking distance of the Post Office.