Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 26 City Hall Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
312 reviews
5 stars
32
4 stars
6
3 stars
7
2 stars3
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Many customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and overall unreliable service.
Staff Efficiency
While some customers noted improvements in staff efficiency and service, many others experienced long wait times and inadequate staffing.
Mixed Experiences
A few reviews mentioned positive interactions with specific staff members, indicating that experiences can vary significantly depending on the employee.
- CBCBP Bayley3 days ago3.0Online says they close at 5p but they were closed when I got there at 4:20p
- KEKeith EdwardsJan 3, 20261.0The worst USPS ever, there's a line all the way to the back of the Post Office. They aren't doing passports. There are 3 clerks and only 2 of them are working. The 1 with the blonde hair is standing there on her phone. I'm certain that she isn't a natural blonde either.
- SWsade wilsonJan 2, 20261.0If I could give a rating lower than 1 star, I would. I called back to back for 3 hours straight (not exaggerating) not a single answer. When I did finally get an answer they didn’t speak. There was background noise and then they hung up. The call lasted 2 seconds. I just so happened to run into a delivery driver on my way home, they said they only delivered packages and had to wait for the courier. 2 minutes later I got a message saying my package was delivered. It wasn’t delivered. Then the post office says I have to give at least 48 hours before claiming it’s missing or undelivered even though it is marked as delivered. Call the overall customer service number, no matter what you say, no matter what buttons you push, you can’t reach a human. Call the specific post office, it rings for hours, and it’s not like there’s only 1 person working. After day 2 of trying, I went in person, there’s 3 people sitting around doing nothing and only 2 customers in the building. They weren’t even at the counter they were at their mail boxes or purchased tape to tape a package.
- ACAkintola CharlesNov 22, 20251.0Review for USPS – Case #83324803 My case (#83324803) was closed without resolving anything. USPS has failed to deliver to my home for years, even though every other carrier delivers safely without issue. Packages were left in unsecured areas, stolen multiple times, and instead of fixing the problem, the local branch suspended delivery altogether. I’ve been forced to pick up every package at the post office, costing time, money, and unnecessary frustration. This issue should never have escalated this far, and closing the case without action is unacceptable. I’m requesting immediate escalation and reinstatement of proper delivery service.
- AAAkiraNov 18, 20251.0I will never go to this office again I mailed out a package on 11/12 they shipped my package to the wrong destination it was going the wrong way and now my package has been delayed for several days now when I paid for 2-5days shipping, there's no way my package should of ended up in NYC, then back to NJ at several locations.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 26 City Hall Plz?
This Post Office offers mailing and shipping services, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
An appointment is required for most passport services and photos; limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 26 City Hall Plz?
The Post Office is open Monday to Friday from 8 AM to 4 PM, Saturdays from 8 AM to 12 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website; in-person application requires two valid IDs.
Are PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 access to PO Boxes located in the lobby, but specific hours may vary.
Where is the nearest train station to the United States Postal Service at 26 City Hall Plz?
East Orange Station and NJ TRANSIT-East Orange train stations are nearby and can help customers reach the Post Office easily.
What nearby dining options are available near the Post Office?
Customers can enjoy Caribbean cuisine at Juliana’s Classic Dishes or The Caribbean Export Company close to the Post Office.
Are there local shopping stores close to the United States Postal Service?
Yes, nearby shopping includes Herstler and SНЕІN USА, both clothing stores within walking distance of the Post Office.