United States Postal Service

2.8
26 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 333 Dodd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
333 Dodd St, East Orange, NJ
07017, United States

Hours

Reviews

2.8
26 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
3
1 star
12
  • LI
    Laahna_hopefulelect_144 Israel
    Jun 3, 2025
    1.0
    Everytime I come to this post office the customer service is horrible , she’s rude , she makes you wait 10-15 mins before she even acknowledges you meanwhile it’s empty just me standing at the window waiting patiently! I use this post office because it’s convenient and literally across the street from where I reside . Today is the last straw for me , 6/3/25 10:20 am I came in to drop off a package, I needed some scissors to cut the tape I asked can I borrow some . She says we don’t loan out scissors for security purposes she goes on to say you lucky if I let you use pen . And the tone of her voice came off very rude . She’s miserable and she shouldn’t be in the business of customer service . She doesn’t care because she knows the Post office will protect her job and it’s ashame .having a 2.9 rating for bad customer service says a lot and needs to be addressed. I will be sure to go over her heard , she don’t know who I know
  • KM
    kariema Moon
    Sep 20, 2022
    5.0
    Only one lady at the window. I never had a problem with my mail she's very pleasant. Even though I live in Orange I always go there it's quick fast checkout. I ship all over so never had a problem my packages always reach there destination on time. Love it!!!
  • EC
    Ewart Campbell
    Jun 6, 2020
    2.0
    Location isn't well kept, customer service is whatever...
  • IS
    Ilka Shelton
    Dec 17, 2019
    1.0
    Ghettofied at it's best. Customer service is RUDE. I received an out of town delivery from a funeral home. The woman behind the counter shook the package and said "Good thing it's not a body." I solemnly replied, "Ma'am, it's my son's remains." Another time, I arrived at 8:35 am ) post office hours starts at 8:30. Did not open until 8:50. I wish my deliveries were at another post office. I do not like this AT ALL. I can go on and on, but I will stop here.
  • LO
    Lionel Ouattara
    Dec 5, 2017
    1.0
    Poor service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.