United States Postal Service

2.1
121 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 614 Cranbury Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
614 Cranbury Rd, East Brunswick, NJ
08816, United States

Hours

Reviews

2.1
121 reviews
5 stars
28
4 stars
6
3 stars
3
2 stars
2
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few noted friendly and helpful interactions.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were reported, leading to frustration among customers.

Staffing Problems

Customers frequently mentioned long wait times due to insufficient staffing, with many expressing dissatisfaction over the lack of employees available to assist.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific staff members and appreciated the efforts of certain mail carriers.
  • NA
    Nabil Abro
    Nov 29, 2025
    5.0
    Nice tellers, good service
  • KW
    Kelly weiszgerber
    Nov 7, 2025
    5.0
    Terry is the best mail man I've ever had the pleasure of knowing. He's always prompt and friendly. He deserves a raise!
  • KS
    K S
    Oct 31, 2025
    5.0
    On today, October 31, 2025, the two ladies who were working at the POST OFFICE counter at 02:45 PM on Cranbury Road in East Brunswick, New Jersey were so friendly, kind, and helpful, Great experience!
  • NC
    Nico Condito
    Sep 10, 2025
    1.0
    This isn’t gonna mean anything to them but avoid at all costs. They are rude nasty and talk about you the minute you walk out. I heard them don’t about people and then another person told me they did the same thing. Do NOT ask them to do their jobs, that’s a big ask
  • JT
    Javier Tua
    Jun 3, 2022
    4.0
    Everytime I go there I am in and out. I always get the same lady who is super nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.