Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5866 in Dunellen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.1
144 reviews
5 stars
108
4 stars
4
3 stars2
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and professional, providing excellent customer service.
Store Organization
Customers appreciate the cleanliness and organization of the store, making it easy to navigate.
Mixed Experiences
While many reviews praise the service, there are notable complaints about package handling errors and deceptive practices regarding pricing.
Efficiency
Most customers report quick service and efficient processing of their shipping and printing needs.
Pricing Concerns
Several reviews mention high prices for services and materials, leading to dissatisfaction among some customers.
- CCCA CouncilNov 8, 20251.0DO NOT PATRONIZE THIS STORE. I came in to complete a Happy Returns drop-off for Zappos. The instructions clearly stated that the item should be placed in a box (preferably the original one, which I had) and that the UPS Store would print the label. The man behind the counter opened my box “to check the return,” then told me I had to take the box with me. I explained that I was following Zappos’ directions, but he insisted a box wasn’t required and that it wasn’t his problem. When I tried to show him the instructions, he refused to look. Another employee jumped in, saying they’re “not a garbage center” and that if I didn’t take the box, they’d cancel my return. At that point, I asked for the owner’s contact information. The second worker sarcastically asked “for what?” and then flat-out refused to provide it, choosing instead to ignore me and go back to his laptop. I left with my return and label in hand. I’ll be escalating this to corporate and will never use this location again.
- EBEmily BrandtOct 9, 20255.0⭐⭐⭐⭐⭐ 5/5 Stars I had a great experience at The UPS Store! The staff was incredibly helpful, friendly, and efficient. I came in to ship a few packages and print some documents, and they made the entire process quick and stress-free. Everything was well-organized, and the store was clean and easy to navigate. What really stood out was the customer service — they took the time to answer my questions and made sure I had everything I needed before I left. Whether you’re shipping, printing, or using their notary services, I highly recommend this location. Great service every time!
- SBsandra BairdOct 2, 20255.0Always kind and curteous to their customers.
- WOWualter OrellanaSep 13, 20255.0best service
- EAEmanuel ArmourJul 7, 20255.0Great spot always In and out ,with a helpful staff
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Dunellen provide?
The UPS Store #5866 in Dunellen offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store in Dunellen?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM.
Is The UPS Store Dunellen open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28. Hours may vary on other holidays.
Can I use curbside pickup or in-store shopping at this UPS Store?
Yes, The UPS Store offers curbside pickup as well as in-store shopping options.
Is there wheelchair access at The UPS Store in Dunellen?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Dunellen offer free Wi-Fi?
Yes, they provide free Wi-Fi to customers.
What nearby dining options are available around The UPS Store?
Nearby dining options include El Creador, a Salvadoran restaurant, Seafood Boil, and Small Town Cafe & Bakery, perfect for grabbing a meal before or after your visit.
Are there any nearby shopping centers close to The UPS Store Dunellen?
Yes, Station Plaza is a nearby shopping center where customers can shop or dine after visiting the store.
How can nearby transit or freight services help customers access The UPS Store?
Rapid Runs Transportation nearby offers freight and cargo services, which can complement The UPS Store's shipping services for efficient logistics in Dunellen.