United States Postal Service

2.1
127 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1265 Hurffville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1265 Hurffville Rd, Deptford, NJ
08096, United States

Hours

Reviews

2.1
127 reviews
5 stars
32
4 stars
3
3 stars
0
2 stars
4
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Passport Services

Many customers reported issues with passport appointments being canceled last minute or staff being untrained and unhelpful during the process.

Mail Delivery Issues

Frequent complaints about lost packages, undeliverable mail, and delays in service were noted, indicating significant operational problems.

Staff Attitude

Several reviews mentioned a negative attitude from staff, with some customers feeling disrespected and treated poorly.

Wait Times

Customers consistently reported long wait times and understaffing, leading to frustration and dissatisfaction.
  • NM
    Nate M
    3 days ago
    5.0
    Person was helpful and nice and there was no line even close to closing! Better than the reviews indicated for me today.
  • KS
    Kaust Shroff
    Oct 20, 2025
    1.0
    Why can't we give 0 stars!? This locations negative stars. Service is absolutely horrible; the workers think they are kings and queens and treat the public like peasants, when we pay their salary. Walk into this location and you will understand just how rude and lazy government employees can get, and with a side of lordly attitude.
  • SO
    Sus OD
    Oct 9, 2025
    5.0
    Had a package that was.missent. Deptford Post Master, Ron, coordinated with Sewell Post Master to have the package hand delivered!!!! Thank you!!!!🌟🌟🌟🌟🌟
  • MS
    mandeep singh
    Aug 27, 2025
    1.0
    I went to return a package that had some extra Priority Express tape on it. The employee told me he would not accept the package unless I removed the tape, which I was willing to do. However, when I asked for clear tape so I could re-seal the box, he refused and told me I would have to purchase tape for $3—even though this was a prepaid return label. I felt this was unreasonable and not in line with previous USPS experiences, where such small issues were resolved with basic assistance. More concerning, I have noticed that this employee consistently treats me differently compared to how he treats others, including my husband. Several of my colleagues have also mentioned similar experiences at this location. His demeanor is often rude, dismissive, and unwelcoming.
  • CF
    Charlie Fritsch
    Aug 18, 2025
    5.0
    All of the employees at this location are super friendly and do their best. I'm a somewhat frequent patron as I have an online business. It seems understaffed, and if they had to deal with half of the people in these reviews every day, I would be frazzled too. I've never had a bad experience here, and any long waits I had to deal with were other customer's faults, not the office staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.