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United States Postal Service

2.0
(61 reviews)

Business Details

20 Washington St, Cresskill, NJ
07626, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Washington St, Cresskill, NJ
07626, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed

Reviews

2.0
61 reviews
5 stars
13
4 stars
2
3 stars
1
2 stars
1
1 star
44
  • RJ
    Roger Jennings
    Apr 9, 2026
    5.0
    I find the staff friendly and helpful . Not only that, you can actually have a conversation with the staff . Only had nice experiences here .
  • MM
    Me
    Apr 1, 2026
    1.0
    This post office has now lost 4 packages of mine in less than a year. That was in 2023. I no longer go here. I suggest going to Tenafly. They're far more friendly and helpful, and they have never lost a package of mine yet since 2024 and we're now in 2026.
  • SS
    Sejong
    Jan 26, 2026
    1.0
    I had a very unpleasant experience at the Cresskill Post Office on12/23/2025 . I asked a staff member about the price difference between a regular Priority Mail box and a Flat Rate box for a shipment to Dallas, TX. I showed her my unsealed box to get an estimate before taping it shut, but she told me she couldn't answer unless the box was closed. When I explained that I needed the price comparison before sealing it, she became upset and threatened that if I didn't close it immediately, she wouldn't help me at all. It was very unprofessional." She kept saying there was another post office in Tenafly and Demarest and told me I could go there instead. I was shocked; I stepped back and took two deep breaths to calm down. Suddenly, she screamed at me, "You left an unsealed box unattended and walked away! I should not be here!" At that point, I gave up on getting service and left. I tried to check the name on her uniform—it started with "Dominiq..." I think I might have heard that name in a Cresskill community group several years ago. Ten minutes later, I went to the post office in Tenafly. They helped me quickly, and I was able to send three boxes to three different states well. I told them about my previous experience, and they mentioned that another person from Cresskill had a very similar bad experience today." I was not the only one who was kicked out of the Cresskill post office .
  • VY
    Victoria & Sophia Yoo
    Dec 3, 2025
    1.0
    I had a very unpleasant experience with the staff at this post office. I was attended to by a woman who looked about middle aged. She kept insisting I zoom in on the barcode she was supposed to scan when clearly it was not possible to zoom in. She was very rude about it and kept refusing to try and However, another staff member was able to do it just fine.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified April 26, 2026Yext Knowledge Graph
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