United States Postal Service

2.0
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Washington St, Cresskill, NJ
07626, United States

Hours

Reviews

2.0
57 reviews
5 stars
12
4 stars
2
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1
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1 star
41
  • VY
    Victoria & Sophia Yoo
    Dec 3, 2025
    1.0
    I had a very unpleasant experience with the staff at this post office. I was attended to by a woman who looked about middle aged. She kept insisting I zoom in on the barcode she was supposed to scan when clearly it was not possible to zoom in. She was very rude about it and kept refusing to try and However, another staff member was able to do it just fine.
  • AA
    ANDY AN
    Aug 27, 2025
    1.0
    I had an unpleasant experience at this post office. When I visited, it was very quiet, with only a few other customers inside. A young female clerk was at the counter, and I brought several small packages—all with printed labels attached, so they just needed to be scanned. However, she told me she could only scan five of the packages and that I had to leave the rest behind, saying it was “policy.” I have shipped many items before, but I’ve never encountered this. I explained that I needed receipts for all of my packages, but she refused to scan them or offer any solution. I ended up going to another post office, where all of my packages were scanned without any problem, and I was able to get the receipts I needed.
  • SV
    Sony Varaiya
    Jan 20, 2021
    1.0
    Most third grade people working here. I don't know how they even got qualified to work in a town like Cresskill. With so many bad reviews and cheap service, it's weird they're still hired and not fired. Sad we have to deal with such services in our own town, where we pay such high taxes.
  • JL
    James Lee
    Apr 13, 2020
    1.0
    Staff was really rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.