Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 20 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
56 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 star
40
- AAANDY ANAug 27, 20251.0I had an unpleasant experience at this post office. When I visited, it was very quiet, with only a few other customers inside. A young female clerk was at the counter, and I brought several small packages—all with printed labels attached, so they just needed to be scanned. However, she told me she could only scan five of the packages and that I had to leave the rest behind, saying it was “policy.” I have shipped many items before, but I’ve never encountered this. I explained that I needed receipts for all of my packages, but she refused to scan them or offer any solution. I ended up going to another post office, where all of my packages were scanned without any problem, and I was able to get the receipts I needed.
- STSaydeh TerraziJun 2, 20251.0Today, my mom visited to send an envelope and had placed something inside. She later returned to retrieve it, but the black woman at the counter—who had her hair in a bun—was extremely rude and unprofessional. She was yelling the entire time, which made the situation unnecessarily stressful. This isn’t the first time she’s been unpleasant, and frankly, someone with that attitude should not be working in customer service—especially when there’s nothing being sold, just basic assistance. It’s no surprise the location has such a low rating (2.1 stars). Management should really reconsider who they have representing their business She should get better training or not work with people at all stay at home better
- TAthe aziApr 11, 20251.0this post office does not forward mail. Had to call them so many times . They also deliver mail from people a few towns away to my address .
- AAAlfredFeb 3, 20235.0Never had an issue with the employees. They've helped quite often and made my trips quick and easy.
- DBDaphne Maor BelskyJun 5, 20201.0Worst service ever! When I asked Danielle why she was not wearing mask she started shouting at me and refused to give me further service. Going to file a complaint
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 20 Washington St?
At 20 Washington St, you can send mail and packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken here?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, with instructions to complete setup in person.
What are the operating hours for the United States Postal Service at 20 Washington St?
Open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:30 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but exact hours may vary; check with the local Post Office.
What nearby banks can I visit after my trip to the Post Office?
Close by are Hudson City Saving's Bank and M&T Bank, ideal for any financial services you might need before or after your visit.
Are there any nearby places to grab coffee or groceries near the Post Office?
Yes, Peet's Coffee and Tea is nearby for a coffee break, and Kings Food Markets is available for grocery shopping.
If I need government or community services, which nearby locations can I visit?
You can visit the Cresskill Police Department, Cresskill Board of Health, and Borough of Cresskill NJ for various public services close to the Post Office.