Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 811 Paulison Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unprofessional staff, leading to a negative customer experience.
Efficiency
Customers reported long wait times and inefficient service, often with only one employee available to assist a large number of people.
Misleading Information
Many customers expressed frustration over the lack of clear communication regarding the services offered, particularly that this location only handles passport applications.
Facility Issues
Reviews mentioned poor organization, broken doors, and inadequate staffing, contributing to a chaotic environment.
Positive Experiences
A few customers noted positive interactions with specific staff members, indicating that good service is possible but inconsistent.
NN
N
Nov 16, 2025
1.0
There is no indication on the website that Sunday hrs are ONLY for passport. PLEASE FIX THAT. Also, there is a lunch break from 2 to 230 that is also not indicated under hours of operation. The staff is not following their own signs for lunch break. Very disappointed.
MS
Marabelle Sanchez
Nov 15, 2025
1.0
I was on the phone with my local post office a lady put me on hold. I waited for about an hour an hour. Nothing the call dropped so I called it again. I said please don’t put me on hold. I would like to assistance please of a package. The lady said you were you didn’t hear me that was not the case she had put me on hold then I called again. She hung up on me. And then here we go again for the fourth try I called. I said please don’t put me on hold. I’m trying to look for something. I can understand. You guys are very busy. If not, I would like to speak to a supervisor I get told nobody’s there nobody’s available Rude the whole time on the phone.
SV
sergio vargas
Nov 2, 2025
1.0
It is not open Sunday for mailing !!!
AG
Albina Gjyrevci
Oct 26, 2025
1.0
passport only
RP
Robert Pattinson
Sep 24, 2025
1.0
USPS deliberately lies on their status as it’s been sitting there for 5 days before marking my package as delivered.. when it isn’t. Delivery note is completely bizarre as it’s noted it was dropped off “At other door/lock?” What does that mean and if that were true that means it’s in my backyard which it isn’t. When emailing them for an inquiry they dismissed it as delivered and can’t further request additional help?
So what do I do?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 811 Paulison Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most also take passport photos. Make sure to complete and print your passport application form before your visit.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services have set hours and require scheduling an appointment online, although limited walk-in hours may be available at selected locations.
What are the photo fees for passport services here?
The current fee for a passport photo at USPS is $15.
How can I reserve a PO Box at the United States Postal Service?
You can search for available PO Boxes and reserve one securely online. After reserving, you will receive instructions for completing the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 811 Paulison Ave?
The Post Office is open Monday to Friday from 10:00 AM to 7:00 PM and on Saturdays and Sundays from 9:00 AM to 5:00 PM.
Can I access my PO Box after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with your local Post Office for specific lobby hours.
What nearby transportation options can help me get to the United States Postal Service at 811 Paulison Ave?
Nearby train stations such as NJ TRANSIT-Clifton, NJT - Clifton Station (MBPJ), and Clifton Train Station provide convenient public transit access to the Post Office.
Are there any nearby government or travel services I can visit along with the United States Postal Service?
Yes, the Clifton Passport Center, which offers passport and visa services, is nearby and can be visited in conjunction with your trip to the Post Office.
What local businesses near the Post Office might be useful for my errands?
Nearby businesses like Clifton New Jersey Postal Employees Federal Credit Union offer financial services, and All Star Wholesale provides shopping options, which may be convenient to visit during your trip.