With a focus on the community of small businesses and consumers, Staples in Clifton, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being unresponsive and the store is noted as being understaffed.
Printing Services
Many customers express dissatisfaction with the printing services, citing long wait times, errors in orders, and inefficiencies in the printing department.
Store Environment
The store is generally described as clean and well-organized, with a good selection of products, although some customers report issues with product availability.
Staff Knowledge
Several reviews highlight the knowledge and helpfulness of staff members, particularly in the printing and customer service areas.
DH
David Havar
5 days ago
1.0
Stood in the amazon return line for 25+ minutes, they had one older lady doing the returns and I felt terrible because legit right next to her the assistant manager was just causally inflating balloons. To my understanding everyone at staples is able to do amazon, so why when it wasn't that busy anywhere else (balloons, register, etc) wouldn't they help this woman? Unprofessional and everyone in the line felt the same.
JS
Janel Scarlett
Dec 30, 2025
2.0
The worst customer service. Been here several times, go to another location if you can. The cashier let me stand in line for twenty minutes holding a large amazon box, only to tell me when I get to the register that returns are in a different area. No signs for Amazon, nothing.
LB
LINA BOHORQUEZ
Dec 19, 2025
5.0
I came to this Staples around 7:00 PM to print 120 photos, and the experience was excellent.
Even though it was already evening, the manager and the team in charge of the printing area were extremely helpful, patient, and efficient. They assisted me throughout the entire process, answered all my questions, and made sure everything turned out perfectly.
It’s great to find a team with such a positive attitude and professionalism. I was very satisfied with the results and would definitely come back to this Staples for future printing projects.
If you need photo printing or any printing services, I highly recommend this Staples.
JD
Joel D
Dec 16, 2025
2.0
12/16/25 2:30pm
Long line at the production/print center, long line at customer service, long line at the "party center" long line at the registers. And I cannot even help myself, because there's no working printer connected. (This is a business that sells and stocks printers) And only 1 out of 3 self service computers are functional.
The associates are doing their best it seems but there's a management & maintenance issue at hand.
Do better, Staples of Clifton commons.
LL
Louis Licata
Dec 9, 2025
5.0
Great store very clean, knowledgeable staff and easy check out. The store has excellent associates that can help you find out what you need and where it is!