United States Postal Service

2.8
46 reviews

About

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Visit your local Post Office™ at 22 Berlin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
22 Berlin Rd, Clementon, NJ
08021, United States

Hours

Reviews

2.8
46 reviews
5 stars
17
4 stars
2
3 stars
2
2 stars
4
1 star
21
  • CM
    Cam M
    Jun 26, 2025
    1.0
    I’ve truly never had a worse experience with an employee than I’ve had with Steve — and unfortunately, it’s not just once. Every visit to this location feels like a gamble when he’s working. His attitude is consistently dismissive and unprofessional, and the way he interacts with me when I come alone versus when I’m with my husband is blatantly sexist. It’s exhausting. I’m in here weekly, and every single time Steve sees me walk in, I can immediately tell how annoyed he is. If you don’t like your job, that’s your choice — but at the very least, learn to hide it from customers. The energy he gives off is unwelcoming at best, and downright rude most of the time. During my most recent visit, a new employee told me Steve would be assisting me. Steve heard his name, made direct eye contact with me, then walked straight to the back and disappeared. No explanation. No return. Just vanished. There were five people behind me, and I let every one of them go ahead because I was still supposedly “waiting for Steve.” I ended up waiting 45 minutes before I finally had to ask how much longer — which magically prompted him to reappear. Even then, he was openly rude to the new employee he was training. If this is how he plans to hand off responsibilities while he’s on vacation, maybe it’s time for a permanent break — or at the very least, a serious training on professionalism and basic human decency. This experience wasn’t just frustrating — it was uncomfortable, enough that I’m now looking for other places to go. Management, please take note: something needs to change. Whether that’s a new training approach or a serious reevaluation of who’s representing your business at the front counter, it’s long overdue.
  • AP
    Angela Penna
    May 3, 2025
    5.0
    I don't go to the post office often so I'm usually clueless, but the man behind the counter is always extremely helpful and professional
  • SV
    Sheila Vohringer
    Oct 12, 2022
    5.0
    Face it, no one likes going to the post office. The staff is always polite.
  • TR
    Terry Riley
    May 10, 2021
    2.0
    5 people in line no one at the deskI bought a book of stamps and asked the clerk to mail the letter she refused directed me to the Dropbox.I have never before had a clerk refused to take my letter
  • SS
    Sivain
    May 29, 2019
    1.0
    They dont know how to pick up a phone!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.