United States Postal Service

2.7
31 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1 Sentry Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Sentry Ln, Chester, NJ
07930, United States

Hours

Reviews

2.7
31 reviews
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15
  • LL
    LOML
    Oct 20, 2025
    2.0
    With only one person at the counter, if you’re going to do passport services at all hours, including lunch time, there should be a second person to take care of all the mail customers backing up. Why doesn’t the postmaster come out to help? Also, after decades of having a PO box, I was a couple of weeks late for a payment and the box was locked and closed and all of my mail was removed and discarded or returned (most places didn’t receive it back). My fault, but a phone call after being a customer for so long and paying high box fees would have been appreciated. Also, wrong mail was put in the PO box all too often and other PO box holders received my mail as well, which once was an irreplaceable package.
  • KD
    Kaidi Dey
    Feb 1, 2025
    1.0
    TERRIBLE customer service, telling me the package I’m sending internationally (which is a repeat, I’ve sent many times before) is “too small” and “won’t fit the labels”. Yes it will. You’re just lazy and rude. This pertains specifically to the middle-aged heavier set male employee with a tan complexion. Update: IRONIA POST OFFICE ACCEPTED THE SAME PACKAGE AND SENT WITH NO ISSUES.
  • KM
    Kelsey Murray
    Apr 13, 2020
    1.0
    The employee was extremely rude after ripping open my package and bringing it outside to my car open in the rain to tell me I put the wrong shipping label on the box and proceeded to ask ME to explain myself as to why I used that label. It was an honest mistake on my part. Absolutely horrible experience.
  • DY
    Darius Yekta
    Mar 18, 2017
    1.0
    My mail carrier is too lazy to walk down my driveway to get a signature so he just marks it as "no one home to sign" without trying to deliver. I tried to file a complaint but all I got was lip service. This office is a bastion of incompetent troglodytes and they should be ashamed of themselves.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.