Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5497 in Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Walgreens Mall.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
159 reviews
5 stars
143
4 stars
4
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising their willingness to go above and beyond.
Efficiency
Customers frequently mention quick service and minimal wait times, even during busy periods, highlighting the store's ability to handle high volumes effectively.
Service Variety
The store offers a wide range of services including shipping, printing, and notary services, which customers appreciate for their convenience.
Operational Issues
Some customers reported issues with store hours not matching online listings, leading to frustration when arriving to find the store closed.
Mixed Experiences
While many reviews are positive, there are isolated incidents of poor service or dissatisfaction, particularly regarding handling of damaged packages.
- PSPaul SmithOct 11, 20251.0Simple tasks take very long. Customer service has room for improvement.
- MGMoronCapital GlobalOct 4, 20255.0I spoke with miss rita and Margaret and Tommy they was alls wonduhfawl
- TBTracy BucknerSep 29, 20255.0I have used at the Chester UPS store for the printing of annual Christmas letters, making signs for engagement parties, for invitations, for printing of envelopes, and shipping many packages all over the United States, many of which needed to be packed and shipped by them. No matter when I have gone into that store, everyone is friendly and helpful, and no matter how crowded it gets, and how long a line there might be, especially during the holidays, they are always trying to make their customers happy at all times. I recently had a problem with a delivered package and they fixed the problem for me within a week which included follow-up phone calls. I wouldn’t go anywhere else.
- TMTom MoloughneyJun 29, 20253.0The listing says they are open from 10 to 3 on Sunday, but upon arrival, I was greeted with a closed on Sunday sign on the door. I sent an update to Google, so hopefully it will be corrected and customers won't drive here as I did, and waste their time. I have no problem with them closing on Sunday, in fact, they should, but the online listing can't say they are open.
- DDDENNISJun 4, 20255.0The young man, "K" was welcoming, friendly, professional, and efficient. When asked, he informed me that this UPS store does packaging as well as shipment. I was sending my dear 92 year old friend a surprise gift and when I mentioned this, the store representative was attentive and courteous. Nice to see a young person who has such kind way of dealing with us 'old' folk.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5497 in Chester offer?
The UPS Store #5497 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store in Chester?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Chester open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store #5497?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays, hours may vary.
What payment options are accepted at The UPS Store in Chester?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5497 located in Chester?
It is located at 95 West Main St, Ste 5 in Chester, New Jersey, inside The Walgreens Mall.
Can customers get help with mailbox services at The UPS Store #5497?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages securely.
What nearby businesses could be useful to visit before or after The UPS Store?
Nearby places include NJSH Pet Rescue for pet services, Shred Nations for additional shredding needs, and Pay Depot Bitcoin ATM for financial transactions.
How can customers benefit from nearby NAPA Auto Parts and Home Improvers when visiting The UPS Store?
Customers can combine trips by visiting NAPA Auto Parts for automotive parts and Home Improvers for painting or real estate services conveniently near The UPS Store.
Are there educational or wellness centers near The UPS Store that customers might visit?
Yes, nearby options include Kumon Math and Reading Center for tutoring, Dhyana Yoga Arts for yoga classes, and Aspire Counseling for mental health support.