Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5497 in Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Walgreens Mall.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
161 reviews
5 stars
144
4 stars
4
3 stars1
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, providing excellent customer service across various interactions.
Efficiency
Customers appreciate the quick service and efficiency, even during busy times, with many noting minimal wait times.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding shipping costs and printing services, feeling they were overcharged.
Operational Issues
There were complaints about incorrect store hours leading to customer inconvenience, as well as issues with package handling and insurance claims.
- AGAgilio GarciaDec 22, 20255.0The friendliness and attention given to me was genuine and sincere
- HRHector R RojasDec 6, 20255.0This UPS Store should be the model for all UPS stores. Well, run, friendly, a true gem of a business.
- JFJim FredricksonNov 24, 20252.0“Ups” was the sound I made upon leaving. I made a few simple copies there. I should have asked for the prices first! $0.69 per side for a color print! I paid $55 for a bit of ink on 45 sheets of white printer paper. Highway robbery. Staff were nice enough though.
- PSPaul SmithOct 11, 20251.0Simple tasks take very long. Customer service has room for improvement.
- TBTracy BucknerSep 29, 20255.0I have used at the Chester UPS store for the printing of annual Christmas letters, making signs for engagement parties, for invitations, for printing of envelopes, and shipping many packages all over the United States, many of which needed to be packed and shipped by them. No matter when I have gone into that store, everyone is friendly and helpful, and no matter how crowded it gets, and how long a line there might be, especially during the holidays, they are always trying to make their customers happy at all times. I recently had a problem with a delivered package and they fixed the problem for me within a week which included follow-up phone calls. I wouldn’t go anywhere else.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5497 in Chester offer?
The UPS Store #5497 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store in Chester?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Chester open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store #5497?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. On other holidays, hours may vary.
What payment options are accepted at The UPS Store in Chester?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5497 located in Chester?
It is located at 95 West Main St, Ste 5 in Chester, New Jersey, inside The Walgreens Mall.
Can customers get help with mailbox services at The UPS Store #5497?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages securely.
What nearby businesses could be useful to visit before or after The UPS Store?
Nearby places include NJSH Pet Rescue for pet services, Shred Nations for additional shredding needs, and Pay Depot Bitcoin ATM for financial transactions.
How can customers benefit from nearby NAPA Auto Parts and Home Improvers when visiting The UPS Store?
Customers can combine trips by visiting NAPA Auto Parts for automotive parts and Home Improvers for painting or real estate services conveniently near The UPS Store.
Are there educational or wellness centers near The UPS Store that customers might visit?
Yes, nearby options include Kumon Math and Reading Center for tutoring, Dhyana Yoga Arts for yoga classes, and Aspire Counseling for mental health support.