The UPS Store

4.8
303 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6678 in Cedar Knolls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shoprite Complex.

Details

  • DeliveryNot available

Location

The UPS Store
178 E Hanover Ave, Cedar Knolls, NJ
07927, United States

Hours

Reviews

4.8
303 reviews
5 stars
284
4 stars
2
3 stars
3
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their friendliness, helpfulness, and exceptional customer service, with many customers highlighting individual employees like Joey and James for going above and beyond.

Efficiency

Customers frequently mention the quick and efficient service they receive, often completing their tasks in a matter of minutes.

Positive Atmosphere

The store is noted for its welcoming and cheerful environment, with staff members creating a pleasant experience for customers.

Mixed Experiences

While most reviews are positive, there are a few mentions of negative experiences, particularly regarding specific staff interactions and pricing issues.
  • DD
    Dave D
    Dec 30, 2025
    4.0
    $4 to print a UPS label to ship a UPS box. Rip off. Never in my life paid to print a UPS label let alone $4. Friendly service.
  • MS
    Marianne Schmidt
    Dec 24, 2025
    5.0
    The staff at the Cedar Knolls location are so friendly and very helpful! They always lay out every option possible. Their customer service is top notch!
  • KH
    Kate Hess
    Dec 24, 2025
    5.0
    Had such a great experience here they were SO friendly and wonderful, didn’t seem stressed at all even though it was Christmas Eve and they were very busy - made it very easy to mail my package. Best ups store
  • DP
    diana Parker
    Dec 12, 2025
    5.0
    Got my paper notorized . Very quick , helpful, and efficient. Don’t know what these reviews are, but they answered my calls twice immediately. Very nice staff.
  • SM
    Stephanie Miller
    Nov 26, 2025
    5.0
    I just stopped by to return a couple amazon packages and had to immediately leave a review. Its the beginning of a crazy time of year for these employees but you wouldn't be able to tell at all. The 2 gentlemen who were there today were all smiles and very helpful. I had my son with me and they were so sweet to him and even gave him a sticker. Its little things like that that turn a little errand into a fun outing.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cedar Knolls offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.