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Visit your local Post Office™ at 331 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This post office is almost always empty, which is great, and the staff are usually friendly. Countless times I've bought certified mail to mail out, with everything ready for them to make it easier and faster on the clerks, and they appreciate it.
But, today, Monday, June 28, 2021 at around 11 am, the female African American clerk that refused to serve me was unfriendly, rude, gave me attitude. There were absolutely no customers except for myself and the clerk refused to serve me trying to mail out 8 certified mail letters with electronic return receipt letters. She claimed there were customers that will wait to be served and I should go elsewhere. I explained that this post office is convenient for me and I always came in to this post office with as many as 30 letters and never had any issue. She then proceeded to claim that I need to make an appointment. So I agreed and attempted to make an appointment with her, and she refused to make an appointment, she just said come back when she's not working there.
There is absolutely NO reason to be turned away in being serviced at the post office, especially since:
1. I am a paying customer, I wasn't asking for freebies nor favors.
2. I had everything ready, all the clerk had to do was scan and add the postage for 8 letters.
3. I was there in the morning, way before closing time and there were absolutely no customers waiting in line nor the lobby.
Very poor customer service.
AM
Angela Mitchell
Aug 28, 2018
1.0
I HAVE BEEN CALLING THE POST OFFICE FOR 2 DAYS AND NOONE ANSWERS THE PHONE
VD
Victor Davila
Jan 15, 2014
1.0
I have to agree with the other person leaving the previous review. This specific post office has by far the worst customer service and it's mainly due to the lady at the front counter. I want everyone to know that Karen has a nasty attitude, is very unprofessional, rude and should not be allowed to assist customers at the front counter. I've patiently waited on line to be assisted with shipping my packages, being that it was my first time I had a few inquiries and she became bothered. I am an ebay seller, my goal and duty is to expedite buyer's packages so they recieve their items promptly as expected! I live only a block away from this post office so it would be convenient for me to ship but because of the poor customer service I am forced to drive over to the next town where their customer service is phenomenal! The people are courteous and helpful. It's upsetting that I have to take my business elsewhere specially when there is s post office literally down the block from me. I shall not rest until something is done and if I have to write a letter to headquarters to resolve this issue I will because someone does not know how to be polite and do their job!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the Carlstadt Post Office at 331 1st St provide?
The Carlstadt Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
How can I schedule a passport service appointment at this Post Office?
You can schedule a passport service appointment using the USPS online scheduler at https://tools.usps.com/rcas.htm.
Does this Post Office take passport photos and what is the cost?
Yes, passport photo services are available by appointment only, and the current fee is $15.
Can I rent a PO Box at the Carlstadt Post Office and how do I reserve one?
Yes, you can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person at the Post Office.
Are PO Boxes accessible after regular Post Office hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; it's best to check with this specific Carlstadt location.
What are the operating hours of the Carlstadt Post Office?
Monday to Friday, 8:30 AM to 4:00 PM; Saturday 8:30 AM to 12:00 PM; closed on Sundays.
How can I contact the Carlstadt Post Office by phone?
You can call the local phone number at +1 201-939-4793 or the main USPS number at +1 800-275-8777.
Are there any nearby places where I can eat before or after visiting the Post Office?
Yes, The Balcony Restaurant and Lounge and Annamaria's Deli are nearby dining options you can visit when in the area.
What nearby places of interest can help me find or navigate to the Carlstadt Post Office?
Nearby locations like US Post Office and other United States Postal Service branches can help you identify the area; also, Carlstadt Village Green provides a local landmark nearby.
Are there local cultural or community centers near the Post Office where I can visit?
Yes, you can visit Carlstadt Mixed Chorus, The Turnverein of Carlstadt, and Carlstadt Civic Center for cultural and community events nearby.