United States Postal Service

1.9
177 reviews

About

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Visit your local Post Office™ at 13 Municipal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13 Municipal Plz, Bloomfield, NJ
07003, United States

Hours

Reviews

1.9
177 reviews
5 stars
30
4 stars
5
3 stars
9
2 stars
9
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning specific clerks by name for their poor behavior.

Long Wait Times

Numerous reviews highlighted excessively long wait times, often with only one clerk available to serve customers.

Understaffing

A common theme was the lack of staff, leading to slow service and frustration among customers.

Package Issues

Customers frequently experienced problems with lost or misdelivered packages, contributing to dissatisfaction.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and positive interactions.
  • RP
    Ronny Petrillo
    2 days ago
    1.0
    I grew up in Bloomfield and remember when this location was busy and welcoming. I just dropped off a package in an empty post office, and the three employees behind the glass were joking around and seemed annoyed that they had to assist. The woman who helped me didn’t wouldn’t speak to me directly, rolled her eyes as she stayed seated, and told her colleague, “Now he wants a receipt.” Ratchet as hell - avoid it if possible.
  • RM
    Ronaldo Martin
    Nov 13, 2025
    2.0
    Make sure to plan to spend your entire day here. Nice clerk though, extremely slow service.
  • MM
    Mark Murphy
    Oct 20, 2025
    1.0
    If there was a negative star option, I would rate them -99. For 6 years straight now, the mail arrives in-between 7pm and 9pm. It’s just acceptable at this point. How long is it going to take to realize you need to hire more staff. And they wonder why they have financial problems. Can’t even run an office. Can’t wait to move out of this town
  • GC
    GS C
    Oct 11, 2025
    1.0
    Bad service, they don’t have the proper packaging and stickers out of the counter. You have to wait in a long line to get told you have to fill out something that in other offices you don’t need to fill out then you have to wait at the back of a long line AGAIN. They should place the stickers and packaging everything outside. The wait time is just ridiculous also the customer service is awful
  • SP
    Sun Pieraldi
    Sep 27, 2025
    1.0
    Blah! Terrible! Three clerks and two ppl ahead of me so tell me why was I waiting for so damn long!!!??? I was so mad and frustrated, I walked out and went elsewhere Definitely need improvement until than don’t expect to see me there no time soon!!! Good byeee!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.