United States Postal Service

1.9
177 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13 Municipal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13 Municipal Plz, Bloomfield, NJ
07003, United States

Hours

Reviews

1.9
177 reviews
5 stars
30
4 stars
5
3 stars
9
2 stars
8
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many expressing frustration over the lack of professionalism and respect from clerks.

Wait Times

Numerous reviews highlighted extremely long wait times, often with only one or two clerks available to assist a large number of customers.

Staffing Issues

Many customers noted that the post office appears to be understaffed, contributing to slow service and long lines.

Package Handling

There were multiple complaints about lost or misdelivered packages, with customers expressing concern over the reliability of the postal service at this location.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive experiences with specific staff members, particularly in the passport department.
  • TB
    T Bryant
    Dec 26, 2025
    1.0
    I have watched the decline of this post office over the last year. I am pretty sure they are short staffed, leading to extremely long wait times, and one person at the counter doing passports and mailings. Do yourself a favor and go somewhere else!
  • RP
    Ronny Petrillo
    Nov 22, 2025
    1.0
    I grew up in Bloomfield and remember when this location was busy and welcoming. I just dropped off a package in an empty post office, and the three employees behind the glass were joking around and seemed annoyed that they had to assist. The woman who helped me didn’t wouldn’t speak to me directly, rolled her eyes as she stayed seated, and told her colleague, “Now he wants a receipt.” Ratchet as hell - avoid it if possible.
  • RM
    Ronaldo Martin
    Nov 13, 2025
    1.0
    Make sure to plan to spend your entire day here. Nice clerk though, extremely slow service.
  • MM
    Mark Murphy
    Oct 20, 2025
    1.0
    If there was a negative star option, I would rate them -99. For 6 years straight now, the mail arrives in-between 7pm and 9pm. It’s just acceptable at this point. How long is it going to take to realize you need to hire more staff. And they wonder why they have financial problems. Can’t even run an office. Can’t wait to move out of this town
  • GC
    GS C
    Oct 11, 2025
    1.0
    Bad service, they don’t have the proper packaging and stickers out of the counter. You have to wait in a long line to get told you have to fill out something that in other offices you don’t need to fill out then you have to wait at the back of a long line AGAIN. They should place the stickers and packaging everything outside. The wait time is just ridiculous also the customer service is awful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.