Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13 Municipal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
182 reviews
5 stars
30
4 stars
5
3 stars
9
2 stars
8
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect.
Long Wait Times
Many customers reported excessively long wait times, often with only one clerk available to assist a large number of patrons.
Mismanagement
Customers noted issues with miscommunication regarding services and hours, leading to confusion and dissatisfaction.
Staffing Issues
Several reviews indicated that the post office is understaffed, contributing to slow service and poor customer experiences.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating some employees do provide good service.
AS
Ana Da Silva-Fajardo
1 day ago
1.0
Worst experience in a post office ever. Came to my newborn babies passport appointment at 1pm. Clerk decided she didn't want to work until 1:30pm. Came out with a major attitude and didn't help us until close to 2:00pm. Kept saying "I work too hard and I should be taking my lunch break right now". She had just come off of lunch and was even told by a different coworker she should start helping us, which she still refused to do. At one point I asked her for a pen to sign the application and she told she had already given me one. I told her she didn't so she decided to stop what she was doing and walk into the lobby and look for said pen. As she was filing out our application, she would stop after every 3 letters she filled and would scroll through her phone. It took us 2 hours from start to finish. What could have been a 15 minute appointment turned into 2 hours, between her constantly walking away from us to sit in the back on her phone, to chat with other employees or just walk around and complain outloud. She needs to be fired.
AD
Anila Dudushi
Feb 26, 2026
1.0
The clark behind the window refused to help and rude to people.
SS
Shelle
Feb 10, 2026
1.0
By far the WORST experience. The tall male teller at the window was extremely rude ans borderline disrespectful. I absolutely do NOT recommend this location.
JM
Joi' McWilliams
Jan 15, 2026
1.0
Get your employees together. If you say you take walk ins on Tuesday until 6:45 but when a customer shows up at 5:55pm you tell them you’re not taking them because you stopped at 6pm then changed it to stopping at 5pm with a 41 person limit per Tuesday…. I CANCELLED MY ORIGINAL PASSPORT APPOINTMENT TO COME TO THE TUESDAY WALK-IN and NOOO ONE told me that! I stood in the wrong line for 5 minutes before I got confirmation from a customer. You even ALLOWED the older dude who came in AFTER MEEEE to do his passport. You even knew the employee who informed me wrong and didn’t take any action to make it right. You chucked and said she does it all the time and don’t know why she tells customers that. IF YOU STOPPED AT 5pm then the 3 other people standing in line shouldn’t have gotten SERVICED. IF YOU STOPPED AT 6 LIKE THE SHORT WORKER SAID, I WAS THERE BEFORE 6, IF IT WAS 645 like the ORIGINAL worker told me then you could’ve taken me. IF IT IS A 41 person limit per day THEN set time aside, set up a group meeting WHATEVER YOUR BUSINESS LOCATION has to do to train or inform your employees because as a collective? You’re not on the same page at all and your providing misinformation to your customer. It’s being reported.
FF
FightsWithASword
Jan 14, 2026
1.0
The people at this post office can't be bothered to open on time. It's the most mismanaged post office I have ever had the displeasure of visiting in my life. I've had packages lost, returned, and rerouted all due to errors from the staff here. I took this photo 30 minutes after they claimed to open.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
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