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Visit your local Post Office™ at 13 Municipal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported rude and unhelpful staff, with many expressing frustration over the lack of professionalism and respect from clerks.
Wait Times
Numerous reviews highlighted extremely long wait times, often with only one or two clerks available to assist a large number of customers.
Staffing Issues
Many customers noted that the post office appears to be understaffed, contributing to slow service and long lines.
Package Handling
There were multiple complaints about lost or misdelivered packages, with customers expressing concern over the reliability of the postal service at this location.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive experiences with specific staff members, particularly in the passport department.
TB
T Bryant
Dec 26, 2025
1.0
I have watched the decline of this post office over the last year. I am pretty sure they are short staffed, leading to extremely long wait times, and one person at the counter doing passports and mailings. Do yourself a favor and go somewhere else!
RP
Ronny Petrillo
Nov 22, 2025
1.0
I grew up in Bloomfield and remember when this location was busy and welcoming. I just dropped off a package in an empty post office, and the three employees behind the glass were joking around and seemed annoyed that they had to assist. The woman who helped me didn’t wouldn’t speak to me directly, rolled her eyes as she stayed seated, and told her colleague, “Now he wants a receipt.” Ratchet as hell - avoid it if possible.
RM
Ronaldo Martin
Nov 13, 2025
1.0
Make sure to plan to spend your entire day here. Nice clerk though, extremely slow service.
MM
Mark Murphy
Oct 20, 2025
1.0
If there was a negative star option, I would rate them -99. For 6 years straight now, the mail arrives in-between 7pm and 9pm. It’s just acceptable at this point. How long is it going to take to realize you need to hire more staff. And they wonder why they have financial problems. Can’t even run an office. Can’t wait to move out of this town
GC
GS C
Oct 11, 2025
1.0
Bad service, they don’t have the proper packaging and stickers out of the counter. You have to wait in a long line to get told you have to fill out something that in other offices you don’t need to fill out then you have to wait at the back of a long line AGAIN. They should place the stickers and packaging everything outside. The wait time is just ridiculous also the customer service is awful
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I expect at the United States Postal Service located at 13 Municipal Plz?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo with an appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler; however, there are limited walk-in passport hours at select locations.
What are the operating hours of the United States Postal Service at 13 Municipal Plz?
The Post Office is open Monday through Friday from 10:00 AM to 6:45 PM, Saturday from 10:00 AM to 4:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary by location. Check with your local Post Office for specific lobby hours.
Are there any post offices nearby the United States Postal Service at 13 Municipal Plz?
Yes, nearby are the 'US Post Office' and another 'United States Postal Service' location, which might be convenient if you need additional postal services.
What nearby community resources can I visit around 13 Municipal Plz?
The GREAT HOUSE COMMUNITY FOOD PANTRY and Neighbor to Neighbor Network NJ offer community and printing services, useful if you need local support or printing assistance.
Are there any recreational spots near the United States Postal Service at 13 Municipal Plz?
Riverfront Park is nearby and provides a nice place to relax or enjoy outdoor activities before or after your visit to the Post Office.
How can nearby military recruiting centers assist visitors of the Post Office?
The Bloomfield Army Recruiting Center, Marine Corps Recruiting Station Essex, and Armed Forces Career Center nearby can provide information and support for those interested in military careers.