With a focus on the community of small businesses and consumers, Staples in Bloomfield, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of assistance.
Staffing Issues
Frequent complaints about being understaffed, leading to long wait times and poor service experiences.
Product Availability
Customers appreciate the wide selection of products and services available, though some items are noted as being overpriced.
Printing Services
Printing services receive both praise for quality and speed, but also criticism for equipment malfunctions and service delays.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
GS
Gabriel Stern
4 days ago
4.0
delivered as promised. STaples has attractive discounts for security and accounting software.
LB
Loitering Bear
Nov 12, 2025
4.0
It was fine until they ask YOU the customer to dump the original Amazon box of the returned items in the garbage can OUTSIDE THE DOOR or on the ground next to it. Bruh...isn't that illegal dumping in a public canister? And they make the customer the culprit??
LT
Leslie Torres
Nov 2, 2025
1.0
I went to drop off an Amazon package and I was waited more than 20 minutes in the to let’s know that we were standing on the wrong line . The customer service is awful and the and the personnel look unhappy and frustrated. There were people using the printers having problems and none one took the time to troubleshoot them. Staples been a reputable company but, not the branch in Bloomfield NJ . Not recommend.
SS
Shiftabove2 Driving Instruction Specialist
Oct 24, 2025
5.0
First time visit at this location. Ordered on the website and had product pick-up location for Bloomfield. Easy to park and pick-up took only a few minutes and was easily accomplished. Staff interacted with was polite. In future would co sider again for product pick-up.
MJ
Ms R Jones
Oct 7, 2025
5.0
Joanna & Donavan in the IT DEPT.
They are the absolutely positively the best Tech Support ever.No matter how large or small an issue has been they have always given it the best service ever. Knowledgeable, courteous, and always smiling. And if its an issue they cant resolve which is very rare, they will send you where you can get help.
I just luv those two. Id be lost without them . 2 THUMBS UP, 5 STARS & KUDOS to them