United States Postal Service

1.7
122 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 413 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
413 Washington Ave, Belleville, NJ
07109, United States

Hours

Reviews

1.7
122 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
2
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported consistent problems with package deliveries, including packages marked as delivered but not received.

Staffing Problems

Several reviews mentioned inadequate staffing, with long wait times and only one person working at the front desk.

Mixed Experiences

While many customers had negative experiences, a few mentioned positive interactions with specific staff members.
  • AK
    Asif Khan
    5 days ago
    1.0
    This place needs an automated kiosk asap. 90% of ppl just need a bar code scanned. No need for the long waits.
  • PP
    pbnj
    Aug 28, 2025
    1.0
    If you live in an apartment, and God forbid you have any mailing issues, prepared to pull your hair out. The absolute worst customer service I have ever seen, the mailmen are lazy and refuse to listen to instructions, and you can show all the proof you can about ownership of packages that went missing, but talking to the brick walls instead of them would probably give you more insightful information. Not only that, but all the employees have a routine stank face as if they hate being there and will treat you as if all of their life problems are your fault, even if you treat them with respect. And if that isn't the worst of it all, I have never seen more than 1 person working the front desk at a time, so even if you wanna try to get someone else to help you with your problem, it is quite literally impossible. Out of the 2 packages that I have ordered in the past week alone, I have had problems with BOTH OF THEM! One of them shipped a day late because "the address was incomplete", and ended up shipping to me the day after in the same packaging and label. The second package was something I had to sign for and they left a note saying I wasn't there to sign for it despite them not even notifying me or ringing the doorbell right in front of their face to notify that they were there. When I went to go pick it up the next day, they said I didn't show them enough information to pick up my package, and refused to give it to me. If you think your tax dollars are going somewhere useful, you are SO WRONG!
  • YG
    Yolanda I Gonzalez
    Aug 21, 2025
    1.0
    Una porquería no están pendientes a los paquetes y carta el cartero está más en el teléfono que entregando las cartas y paquetes
  • HP
    Hailey Perez
    Aug 6, 2025
    1.0
    If I could leave 0 stars I would. I had four packages to ship boxed/bagged in Amazon packaging. After unloading everything into the box was told I couldn’t because there was too much advertising on the package and no usps would take it. (I’ve only ever shipped my USPS packages in Amazon packaging and never had this problem) Drove to another nearby USPS and had no problem. I was even told I can ship in whatever and that the lady from Belleville who said that wrong at the other location. If you plan on recycling boxes for your packages skip Belleville post office.
  • MM
    Michael
    Jan 31, 2022
    1.0
    The worse usps I've delt with. Mail consistently arrives early evening, packages go out for delivery & then don't get delivered. Just a joke I can see why they're falling apart 4/16 Once again it's out for delivery & doesn't get delivered. This is the third time it's happened since moving to Belleville. AN ABSOLUTE JOKE THIS PLACE IS 4/16 part 2 After being scheduled for delivery by 4:45pm it arrived at 6:30pm....on a Saturday. How is that a thing for USPS?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.