Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 413 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported consistent problems with package deliveries, including packages marked as delivered but not received.
Staffing Problems
Several reviews mentioned inadequate staffing, with long wait times and only one person working at the front desk.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific staff members.
AK
Asif Khan
5 days ago
1.0
This place needs an automated kiosk asap. 90% of ppl just need a bar code scanned. No need for the long waits.
PP
pbnj
Aug 28, 2025
1.0
If you live in an apartment, and God forbid you have any mailing issues, prepared to pull your hair out. The absolute worst customer service I have ever seen, the mailmen are lazy and refuse to listen to instructions, and you can show all the proof you can about ownership of packages that went missing, but talking to the brick walls instead of them would probably give you more insightful information. Not only that, but all the employees have a routine stank face as if they hate being there and will treat you as if all of their life problems are your fault, even if you treat them with respect. And if that isn't the worst of it all, I have never seen more than 1 person working the front desk at a time, so even if you wanna try to get someone else to help you with your problem, it is quite literally impossible. Out of the 2 packages that I have ordered in the past week alone, I have had problems with BOTH OF THEM! One of them shipped a day late because "the address was incomplete", and ended up shipping to me the day after in the same packaging and label. The second package was something I had to sign for and they left a note saying I wasn't there to sign for it despite them not even notifying me or ringing the doorbell right in front of their face to notify that they were there. When I went to go pick it up the next day, they said I didn't show them enough information to pick up my package, and refused to give it to me. If you think your tax dollars are going somewhere useful, you are SO WRONG!
YG
Yolanda I Gonzalez
Aug 21, 2025
1.0
Una porquería no están pendientes a los paquetes y carta el cartero está más en el teléfono que entregando las cartas y paquetes
HP
Hailey Perez
Aug 6, 2025
1.0
If I could leave 0 stars I would. I had four packages to ship boxed/bagged in Amazon packaging. After unloading everything into the box was told I couldn’t because there was too much advertising on the package and no usps would take it. (I’ve only ever shipped my USPS packages in Amazon packaging and never had this problem) Drove to another nearby USPS and had no problem. I was even told I can ship in whatever and that the lady from Belleville who said that wrong at the other location. If you plan on recycling boxes for your packages skip Belleville post office.
MM
Michael
Jan 31, 2022
1.0
The worse usps I've delt with. Mail consistently arrives early evening, packages go out for delivery & then don't get delivered. Just a joke I can see why they're falling apart
4/16 Once again it's out for delivery & doesn't get delivered. This is the third time it's happened since moving to Belleville. AN ABSOLUTE JOKE THIS PLACE IS
4/16 part 2 After being scheduled for delivery by 4:45pm it arrived at 6:30pm....on a Saturday. How is that a thing for USPS?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 413 Washington Ave?
You can send mail, ship packages, get money orders, rent PO boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. Be sure to complete and print the application form before applying.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment made through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours for the Post Office at 413 Washington Ave?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search, reserve, and start your PO Box application online at the USPS website, then complete the setup in person at this Post Office.
Are there nearby Post Offices close to 413 Washington Ave?
Yes, nearby Post Offices include US Post Office and Belleville Post Office, which you can visit if needed for additional postal services.
Is there public transportation or taxi services near this Post Office?
Yes, Belleville Taxi service is nearby, which can help you easily get to and from the Post Office.
What local dining options are near this United States Postal Service?
You can visit Me & Tommy’s Bar and Restaurant or Me and Tommy’s Italian Restaurant nearby for meals before or after your visit.
Are there any beauty or personal care services close to the Post Office?
Yes, nearby options include Browology for waxing, Rock City Tattoo for tattoos and piercings, Belleville Barbershop, Nayi D'Z Hair Salon, and Blossom Nail Spa for various beauty services.
Where can I find health-related services near this location?
Nearby health-related services include Pratap Singhal MD for family practice, Herbalife Nutrition Club, Body Delights health food store, Smile N Shine Family Dentistry, and Maple Dental Belleville.