The UPS Store

Reviews

• RD

  Ros Di

  3 days ago
  5.0
  I just had to complete several returns at this UPS location, and Hanan was incredible. Even with a line out the door, she helped every customer quickly and professionally. She handled my multiple returns with patience, kindness, and a smile, despite some technical issues on my phone. Truly outstanding service.
• AB

  alec Bolstad

  6 days ago
  1.0
  If I could leave a zero star I would. Horrible customer service! Paid for a shipment, brought the return into the store and one side of the box wasn’t fully tapped. The box needed one line of tape put on it. They wanted to charge $5 bucks to run a 6 inch piece of tape that maybe cost them 10 cents. I end up going home taping it myself and coming back to be given sassy attitude. They end up scanning the return label to then slap it on crooked on the box (couldn’t spend a second to put a label on straight). The absolutely lack of care by the employees was classless and the service was horrible. Given these UPS are franchise I would avoid others to spend their money elsewhere.
• BB

  Bonnie

  Oct 16, 2025
  5.0
  I use the UPS Store in Bedminster often to return Amazon items, ship boxes to family in FL and CO and even utilize the notary service. I have always been pleased with the prompt and courteous service I have received from employees. One UPS Store employee however stands out for amazing customer service – Hanan. I am a woman almost 80 years of age. Hanan last week helped me move a large 50 lb box I was shipping from the UPS store’s back door to the front service area with no complaint. Others might have said “Your box- you get it in here!” She had a smile on her face the whole time that she processed my order and even chatted about my family where the box was being sent. This week Hanan was my notary and quickly and efficiently processed my document with kind words and pleasant demeaner. Employees like Hanan make the UPS Store Bedminster feel like a real Neighborhood Location – welcoming with consistent high quality.
• SS

  Squishiz

  Oct 3, 2025
  5.0
  very best quality and very good products for home store
• IN

  iHave NoSpacebar

  Sep 26, 2025
  1.0
  They charge me $2.50 for one piece of tape, this is new. When I say one piece I mean that literally, not figuratively. The guy took out the tape gun, laid down one piece, and that’s it.

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