United States Postal Service

1.9
274 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 570 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
570 Broadway, Bayonne, NJ
07002, United States

Hours

Reviews

1.9
274 reviews
5 stars
50
4 stars
6
3 stars
7
2 stars
10
1 star
201

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported severe understaffing, leading to long wait times and frustration.

Customer Service

Many reviews highlighted rude and unhelpful staff, with instances of dismissive attitudes and lack of professionalism.

Service Efficiency

The post office is criticized for slow service, with long lines and only one clerk available during peak times.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing dissatisfaction over delivery issues.

Facility Management

The location is described as poorly managed, with calls for better organization and the introduction of automated services.
  • KB
    kimberly barnett
    Nov 15, 2025
    5.0
    Post office staff very pleasant service was speedy . Only thing bad u gotta pay for parking
  • AP
    Anna Podwysocka
    Nov 14, 2025
    1.0
    What a hot mess is this place? I had a passport appointment scheduled for 3 o’clock on Friday. I get to my passport appointment and the clerk told me that’s all passport appointments for today have been canceled. No call no text no information. Nothing I ended up leaving work half a day early just to make this appointment just for these Unprofessional people tell me that it’s canceled. By far this is getting ridiculous. This No, I’m post office is just a hot mess. With absolutely zero communication skills.
  • LP
    Lauren Ponik
    Oct 10, 2025
    1.0
    if i could leave this place zero stars i would. so unprofessional and ridiculous.
  • AA
    Andrey
    Oct 6, 2025
    1.0
    This location is severely understaffed. Two back to back passport appointments, 10 people in line and only one clerk to handle them.
  • KG
    Ken Garcia
    Oct 1, 2025
    3.0
    Horrible service... Only one person working Brianna😭... 50 people on one line... disgraceful...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.