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United States Postal Service

1.9
(288 reviews)

Business Details

570 Broadway, Bayonne, NJ
07002, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 570 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
570 Broadway, Bayonne, NJ
07002, United States

Hours

Reviews

1.9
288 reviews
5 stars
51
4 stars
7
3 stars
7
2 stars
10
1 star
213

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to insufficient staff, often with only one clerk available to handle multiple inquiries.

Customer Service

Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional.

Passport Services

Numerous complaints were made regarding the passport application process, including canceled appointments and lack of communication.

Operational Hours

Customers expressed frustration over inaccurate business hours and inconsistent opening times, leading to wasted time and inconvenience.

Overall Experience

The overall sentiment was overwhelmingly negative, with many customers describing their experiences as frustrating and disappointing.
  • MM
    MELISSA MORCOS
    2 days ago
    5.0
    Just went to the post office. shekya helped us with passport application. Let me tell you she is amazing, professional, knows what she’s doing! Thank you post office for hiring her! She was just wonderful. Thanks shekya!
  • MS
    Matthew Stepanovich
    Feb 26, 2026
    1.0
    Update your business hours to reflect accurate closing times. It currently states that the post office is open until 7 PM, but it is closed earlier than that. As a result, many customers are left frustrated and waiting outside.
  • FJ
    Frank Zito Jr.
    Feb 26, 2026
    1.0
    - Nobody answers the phone. - they say they can’t access your address just because a little snow on the ground - they send out items before they officially open, so you can’t intercept them
  • MM
    Maegel
    Feb 12, 2026
    1.0
    MY HUSBAND WAS CHARGED $43 FOR A FLAT RATE BOX!!! HE DIDNT KNOW HOW TO SHIP THINGS BUT ASSUMING IT IS A FLAT RATE BOX, THEY WOULDN'T WEIGH IT! WHAT A BUNCH OF THIEVES!!!
  • KA
    Kinan Asif
    Jan 30, 2026
    1.0
    I went to get my kids passport done after making a 2 weeks in advance appointment, and took day off from work. After waiting in line for 20 minutes, I am informed that the clerk called out sick and we can't do it today. No email or call, just an unapologetic sorry. I book another appointment, take another day off from work and take my kids 2 weeks later. Wait in line for 20 minutes and am informed that the clerk left early today. Again No email or call. No respect for people's time. Either these people are totally incompetent or worse, gaming the system.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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