Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 570 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
281 reviews
5 stars
50
4 stars
6
3 stars
8
2 stars
10
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Issues
Many customers reported long wait times due to insufficient staffing, often with only one clerk available to handle a large number of customers.
Appointment Management
Several reviews mentioned issues with scheduled appointments being canceled or poorly managed, leading to frustration among customers.
Facility Conditions
Customers noted that the post office was often dirty and poorly maintained, contributing to a negative experience.
Delivery Problems
There were multiple complaints about lost or misdelivered packages, indicating significant issues with the postal service's reliability.
- AAAdam3 days ago1.0Always long lines because the staff is made up of turtles.
- BABurner Acc5 days ago1.0My package that was supposed to be delivered today inexplicably got sent to the warren township aka middle of nowhere. Not the first time this has happened to one of my packages as soon as they made it to this location.
- EGElena GrigorovichJan 5, 20261.0Awful! The line is always out the door. Super duper slow. They have 4 windows but if one is Lucy 2 may be open.
- NNNhung NguyenJan 5, 20263.0Terrible option for Passport. Appt was set for 11am (made the appt easily with no problems on their website, got confirmation emails right after), was told to arrive 10 minutes earlier. After finding parking, and waiting in line inside, I checked in with the teller at 10:58am. She informed me someone will be with me shortly. I waited to the side. 11:20am: another gentleman came and checked in for his 11:30am Passport appt, was told to wait, someone will be with him shortly. 11:30am: he's not as patient as me, he asked for an update, the teller said the Passport lady is on her way and should arrive around 12pm or so.. He left. 11:45am: I'm frustrated at this point. I called the Passport office at 257 Cornelison Ave (where I've done my kids Passports) and was able to schedule within the week. If you value your time, don't do your Passport here. My previous experiences with 257 Cornelison in Jersey City was simple, in and out! Only wait is the security to get inside, and if there's people in front of you doing their Passports too.. other than that, when it's your turn, they assist you in a timely manner. The reason I made the appt here, and not Cornelison Ave, is because the citizenship place recommended USPS for 1st time Passport applicants, and my parents insisted they want to do it here.. I did as they wish. This is the case of 'you live and you learn'. If a place is satisfactory, keep going there, so you don't deal with this bullshit. Hopefully USPS Passport department will improve and do better; value other's time! We have work to go to too. An appointment should be honored and processed in a timely manner, don't treat it as walk-in standards; where a person come with time to spare. 3 stars (and not 1) because I've previously came here to ship a package and aside from a - 30 minutes - long wait (with only one worker), when it was finally my turn, it took less than two minutes to weight my package, pay for shipping, get my receipt, and I'm out the door. If not for my frustrating Passport experience today, I'd give 5 stars. Need more workers at the window, at least two, if the line is down to the entrance.
- SCSisy CastilloDec 23, 20251.0They closed for 1.5 hr for lunch. Their customer service is horrible. It should be zero stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 570 Broadway?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, although limited walk-in hours are offered at select locations.
What are the operating hours for this Post Office on weekdays and weekends?
Monday through Friday, the hours are 10:00 AM to 7:00 PM; Saturdays from 8:30 AM to 4:00 PM; Sunday is closed.
How can I check availability and reserve a PO Box?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. In-person setup requires valid ID and application completion.
Is there 24/7 access to PO Boxes at this Post Office location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this local Post Office.
Are there nearby places where I can dine before or after visiting this Post Office?
Yes, nearby dining options include Two Son's Pizzeria for pizza and MrB.kitchen25 restaurant for casual meals, perfect for a meal around your Post Office visit.
If I need other services nearby, where can I find banking or medical facilities close to 570 Broadway?
Provident Bank is nearby for banking needs, and Astra Health Group and Urgent Care Bayonne, NJ are close for medical services.
What nearby places can help with shipping or package storage apart from this Post Office?
The nearby USPS Collection Point offers postal services and storage solutions, providing convenient alternatives for your shipping and delivery needs.
Are there any nearby stores where I can buy packing supplies or gifts after visiting the Post Office?
Yes, Sacalis Florist offers flowers and gifts, and Family Dollar provides a variety of goods including arts and crafts supplies.