United States Postal Service

2.1
150 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1065 Rahway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1065 Rahway Ave, Avenel, NJ
07001, United States

Hours

Reviews

2.1
150 reviews
5 stars
36
4 stars
5
3 stars
4
2 stars
5
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff experiences, with some customers praising helpful employees while others report unprofessional behavior.

Package Delays

Numerous reviews highlight significant delays in package processing and delivery, with many packages reportedly stuck at the facility for extended periods.

Passport Services

Customers generally report positive experiences with passport services, noting efficiency and helpful staff, although some encountered issues with appointment management.

Communication Issues

Many customers express frustration over the lack of communication, including unresponsive phone lines and inadequate updates on package status.

Lost Packages

Several reviews mention lost or mishandled packages, leading to concerns about the reliability of this post office.
  • PP
    parth patel
    Oct 28, 2025
    5.0
    I must this is my so pleasant appointment in entire US for any government work to be done. Must say all Associates are awesome and unfortunately I just see one Associate name RON as he wear pin But everyone is awesome and know what they have do Best for you. I have been here for my new born passport service and must say it was so good and quick. To be clear here for all review reader they are taking " New born picture at place and you do not need to worried about it ". Thank you guys for your service.
  • PB
    Polina Brunot
    Oct 15, 2025
    1.0
    I ordered something almost 2 weeks ago and the packages are stuck at THIS location. It’s 5 days past the latest delivery date and it’s still not here. Im not sure if it’s a USPS problem or if it’s a location problem but either way, I’ve seen the other reviews and I hope it gets brought to the manger’s attention. For the other people who have had bad experiences with shipping and other delays, I am so sorry. 😢
  • IK
    Irene Kim
    Sep 24, 2025
    5.0
    Everyone here is so nice! I feel like post offices get a bad rep and I'm sure some places have rude workers but I've never encountered an unfriendly worker here. All the workers at this location are genuinely so kind and always handle my mail with so much care. I've been mailing more packages now that I'm in a long distance relationship and the workers here always make sure everything is perfect. Literally leaving a review because EVERY single time I go, whoever is helping me send my mail (usually a package) is so, so kind. It's also usually pretty empty during the week so super convenient to just drop by. And when there is a line, it moves pretty quickly. Thank you to everyone who works here!!
  • TL
    Tiffany L
    Sep 15, 2025
    1.0
    HORRIBLE experience with this post office. I live about a 3 minute drive from this post office and my package had been sitting here for a month today, before I finally decided to write a review. I contacted USPS, when someone from this office called they told me they lost my package and that they couldn’t find it. RIDICULOUS. Feels like the workers are just lazy and don’t bother searching. So stupid because that post office my package was at was the last stop before it was SUPPOSED to be headed to me. This place needs to be inspected!!! Prayers to everyone who has had bad experiences from here. Who even runs this place????
  • AL
    AHMED LATIF
    Sep 8, 2025
    1.0
    Rude staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.