United States Postal Service

3.2
53 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 51 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
51 S Broadway, Salem, NH
03079, United States

Hours

Reviews

3.2
53 reviews
5 stars
23
4 stars
6
3 stars
2
2 stars
2
1 star
20
  • KK
    Karen
    Nov 26, 2025
    1.0
    Its funny how many 1 star reviews discuss the older woman at the front. How does she still work there when people clearly are always having issues with her. Such a rude and unhelpful worker. She thinks she's on some high horse. Time to retire to the nursing home lady!
  • PT
    Paula Tenney
    Sep 27, 2025
    5.0
    The staff are always friendly and smiling. they are very hardworking.
  • TM
    Taylor MacFarlane
    Oct 3, 2019
    1.0
    By far the worst customer service experience I have EVER had. I arrived 5 minutes before closing and the staff was ready to shove me out the door so they can end their day. I asked for bubble wrap and they already said they “closed everything for the night” and wouldn’t reopen it so I could send my important package. Then they proceeded to flip my valuable package around without letting me wrap it in the bubble wrap I wanted. I grabbed my things and left. Taking my business elsewhere. So unprofessional!!!
  • AR
    Amanda Reis
    Jun 15, 2017
    1.0
    So unorganized! They never deliver my packages I always have to go pick them up!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.