The UPS Store

3.6

152 reviews

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Business Details

215 S Broadway, Salem, NH

03079, United States

(603) 894-4702

https://locations.theupsstore.com/nh/salem/215-s-broadway

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #4548 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Plaza Rt 28.

Details

DeliveryNot available

Location

The UPS Store

215 S Broadway, Salem, NH

03079, United States

Get Directions

Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:30 AM - 3:00 PM

Sunday10:00 AM - 2:00 PM

2026-01-199:00 AM - 4:00 PM

2026-02-14Regular Hours

2026-02-16Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

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2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

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Reviews

3.6

152 reviews

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Trevor, Lauren, and Kitty for their exceptional service.

Long Wait Times

Several reviews noted long lines and wait times, especially during busy periods, indicating a need for more staff to handle the volume of customers.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and issues with package handling.

Communication Issues

Customers expressed frustration over the store's lack of responsiveness to phone calls and emails, leading to dissatisfaction with customer support.

Pricing Concerns

Some customers found the pricing for services, such as printing labels and packaging materials, to be excessive and not clearly communicated.

BR
Boston Rachel
Feb 5, 2026
5.0
I am looking for information to overnight a package & I saw the reviews say how great the people are at this location & I thought -There really are good people there, everytime I go & I should write a review as well. I have done a lot of different types of things at this location, the staff always knows exactly what you need, they know what they are doing & if there's any type of a line-they know how to move it right along. I get really bad anxiety if I am unsure what I'm doing & I don't feel nervous about going in. You can bring Amazon & Temu returns here with such ease, it makes something that seems like it should be harder & simplifies it in the easiest way! I really appreciate that I am close to this store! Thanks guys!
MC
Micah C
Jan 3, 2026
5.0
Quick and easy. Helpful associates. User friendly process for shipping items. Cheaper rates than competitors.
WW
wxfield
Dec 6, 2025
5.0
I have had a PO Box with this store since they opened in this location. Never had any issues. I do wish they wouldn’t make me come in to renew my box on 1/1 however. The store is WAY too busy after the holidays and I often have to wait online for more than 30 minutes just to renew my box. That’s my only gripe, other than that this store has been very reliable for my needs.
DC
Damy cechinel
Dec 1, 2025
5.0
All servers are friendly, they always help me with my doubts with patience, even English is not my first language.
DM
Diane Morrison
Nov 26, 2025
5.0
I went here to return an item from Amazon. They were pretty expedient with their service even though the line was long. Highly recommend coming here if you are returning an Amazon product.