Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4548 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Plaza Rt 28.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
143 reviews
5 stars
86
4 stars
4
3 stars2
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were significant complaints about unprofessional behavior and poor service from certain employees.
Efficiency
Customers frequently noted that the store is busy, but many appreciated the quick service and efficiency of the staff in handling long lines.
Communication Issues
Numerous reviews highlighted problems with the store's communication, including failure to answer phone calls and emails, leading to frustration among customers.
Packaging and Shipping
Several customers expressed satisfaction with the careful packaging of items, while others reported issues with incorrect shipping labels and lost packages.
Pricing Concerns
Customers raised concerns about high fees for services such as printing labels and packaging materials, feeling that these charges were excessive.
- JDJacob Davis2 days ago3.0Came in for passport photos, was told that the machine was broken.
- BBBethany BatistaNov 12, 20255.0The best service Ashley M was very helpful in all I needed from printing to shipping good job Ashley M😇
- HMHeidi MinorNov 9, 20255.0Great Service! The team at this UPS store are always super helpful even when they are busy with a line out the door. Kudos to Lauren, Trevor and Kumar for running such an efficient store! I'm a mobile notary in the MA/NH area and I make a stop daily stop to drop off client packages at this location and never had a bad interaction with the team. Truly the best UPS store in the New England area.
- AEAnne EnglishNov 7, 20255.0This store is the BEST! TREVOR is truly the most patient and kind person!! The manager is truly so kind and helpful! The service is so fast and efficient! Thank you UPS Store (whomever owns this store MUST give the employees benefits it’s truly not fair!
- PDPAULIE DRIVEROct 18, 20255.0I’ve been dealing with a missing package for a couple of days and getting nowhere until KAM came to save the day and helped me out. He was cool, calm, and collected, so patient and kind, and we figured it all out. Thank you.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Salem?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any holiday closures for The UPS Store in Salem?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, regular hours apply.
What services does The UPS Store in Salem offer?
They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Can I use The UPS Store in Salem for mailing and shipping supplies?
Yes, The UPS Store provides office products, mailing supplies, moving boxes, stamps, and postage.
What payment methods are accepted at The UPS Store in Salem?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Salem for inquiries or services?
You can call them at +1 603-894-4702 or email store4548@theupsstore.com.
Does The UPS Store in Salem offer any special promotions or discounts?
Yes, customers can save with special offers and coupons available on their website at theupsstore.com under special offers.
What nearby businesses can I visit along with The UPS Store in Salem?
Nearby you can visit Matthes Landscaping for gardening services, Shred Nations for shredding services, and Granite State Wheelmen for sports and recreation activities.
Are there any nearby shops for beauty and hair supplies near The UPS Store in Salem?
Yes, Sally Beauty is located nearby and offers hair supply and cosmetic products, making it convenient for customers to visit both stores in one trip.
Can I visit other retail stores close to The UPS Store in Salem?
Yes, nearby retail options include Marshalls & HomeGoods and HomeGoods department stores for clothing and home products, which you might enjoy visiting before or after your trip to The UPS Store.