Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4548 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target Plaza Rt 28.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
148 reviews
5 stars
90
4 stars
4
3 stars
3
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Trevor, Lauren, and Kitty for their exceptional service.
Long Wait Times
Several reviews noted long lines and wait times, especially during busy periods, indicating a need for more staff to handle the volume of customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service from specific employees and issues with package handling, leading to frustration.
Communication Issues
Customers expressed dissatisfaction with the store's responsiveness, citing difficulties in reaching staff by phone and delays in resolving issues.
Pricing Concerns
Some customers found the prices for services, such as printing labels and packaging materials, to be excessive, leading to negative perceptions of value.
- MCMicah CJan 3, 20265.0Quick and easy. Helpful associates. User friendly process for shipping items. Cheaper rates than competitors.
- WWwxfieldDec 6, 20255.0I have had a PO Box with this store since they opened in this location. Never had any issues. I do wish they wouldn’t make me come in to renew my box on 1/1 however. The store is WAY too busy after the holidays and I often have to wait online for more than 30 minutes just to renew my box. That’s my only gripe, other than that this store has been very reliable for my needs.
- NANoman aliDec 2, 20253.0Kindly, update timing on google. thanks.
- DCDamy cechinelDec 1, 20255.0All servers are friendly, they always help me with my doubts with patience, even English is not my first language.
- DMDiane MorrisonNov 26, 20255.0I went here to return an item from Amazon. They were pretty expedient with their service even though the line was long. Highly recommend coming here if you are returning an Amazon product.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Salem?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any holiday closures for The UPS Store in Salem?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, regular hours apply.
What services does The UPS Store in Salem offer?
They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
Can I use The UPS Store in Salem for mailing and shipping supplies?
Yes, The UPS Store provides office products, mailing supplies, moving boxes, stamps, and postage.
What payment methods are accepted at The UPS Store in Salem?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Salem for inquiries or services?
You can call them at +1 603-894-4702 or email store4548@theupsstore.com.
Does The UPS Store in Salem offer any special promotions or discounts?
Yes, customers can save with special offers and coupons available on their website at theupsstore.com under special offers.
What nearby businesses can I visit along with The UPS Store in Salem?
Nearby you can visit Matthes Landscaping for gardening services, Shred Nations for shredding services, and Granite State Wheelmen for sports and recreation activities.
Are there any nearby shops for beauty and hair supplies near The UPS Store in Salem?
Yes, Sally Beauty is located nearby and offers hair supply and cosmetic products, making it convenient for customers to visit both stores in one trip.
Can I visit other retail stores close to The UPS Store in Salem?
Yes, nearby retail options include Marshalls & HomeGoods and HomeGoods department stores for clothing and home products, which you might enjoy visiting before or after your trip to The UPS Store.