Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Salem, NH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
160 reviews
5 stars
91
4 stars
20
3 stars
8
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, several reported poor service and long wait times.
Product Availability
Customers generally found the store stocked with necessary items, but some experienced issues with incorrect pricing and limited selection.
Store Experience
Overall, many customers enjoyed their shopping experience, citing cleanliness and ease of access, though some noted understaffing and inefficiencies.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist, although there were instances of unhelpful behavior from specific employees.
Online Order Issues
Customers reported problems with online orders, including cancellations and delays in pickup, leading to frustration.
- MFMelanie FicheraNov 13, 20252.0Picked up an online order last night at Staples from UPS. Not a very good experience. I was told the order would be available in the afternoon. I got my notice after work hours that it was ready for pick up. The clerk was seemingly nice, but it felt like I had to jump through hoops to get my package. I probably will use Staples as a last resort going forward.
- TWTiffany WitkowskiNov 9, 20251.0These employees need better training, specifically in customer service and not having communication skills while working in the public is not good hiring. I went to go and pick up a package from the UPS spot, one cashier checking out a customer so I wait. Then I see her grab a tablet after the customer leaves, still waiting, then another employee comes up to check out the customer behind me, without even asking if I needed assistance! All the time being completely ignored by the first associate! I chime in and say I am picking up a package and haven’t been helped yet, the associate looks at the girl on the tablet and asks if she was helping me and she says, yes I needed the tablet for the customer on the phone! Umm really? So not only are you not helping me but you prevented someone else from helping me and she walks away after she checks out the one guy! and then the other associate proceeds to help someone on the phone! Communication goes a long way in customer service! All this girl had to do was acknowledge someone was waiting and give an update on why I needed to wait to be helped. Pretty simple had anyone been trained to actually deal and work with the public. Also it smelled like a sewer in the store. Do better at training your people!
- PSPat SmarrellaNov 4, 20255.0employees at salem nh store are great. easy in and out with products and recycle ink and old printer
- PKPeter KaruguOct 25, 20255.0Good job staples
- HPHelene ParenteauOct 5, 20255.0Very nice staff. Handy hours. Always has what I need.
Frequently Asked Questions About Staples
What are the main services offered by the Staples store in Salem, NH?
Staples in Salem, NH offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Salem, NH?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does this Staples location offer curbside pickup or delivery services?
Yes, Staples Salem offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at Staples in Salem, NH?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What kind of products can I find at Staples in Salem, NH?
Products include laptops, printers, office supplies, office furniture, notebooks, pens, storage solutions, and more from brands like Dell, HP, Apple, Canon, and Logitech.
What recycling services does Staples in Salem provide?
Staples offers recycling for electronics, ink cartridges, and batteries to support sustainable practices.
What nearby shipping centers can help with parcel drop-off or pick-up near Staples?
Nearby UPS Alliance Shipping Partner and UPS Access Point location, as well as FedEx, provide convenient shipping and package services close to Staples.
Are there any convenient ATMs near Staples in Salem, NH?
Yes, Citizens ATM and AT&T Store ATM are nearby, making it convenient to withdraw cash before shopping at Staples.
What nearby dining options are available if I want to grab food before or after visiting Staples?
There are several restaurants nearby including Burger King, The Lims Sports Bar and Cafe, MaryAnn's Diner, and Kelly's Roast Beef for quick meals or casual dining.
Where is Staples in Salem located and how can I visit?
Staples is located at 167 South Broadway Suite 5 in the Market Basket Center, Salem, NH 03079. You can visit the store during business hours or explore online through their website.