Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(96 reviews)

Business Details

20 Allen St, Rochester, NH
03867, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 Allen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Allen St, Rochester, NH
03867, United States

Hours

Reviews

2.4
96 reviews
5 stars
24
4 stars
7
3 stars
1
2 stars
11
1 star
53
  • ND
    Nicole DuPont
    6 days ago
    1.0
    Absolutely terrible. You cannot get in touch with them, they never answer the phones. I dont understand why they now "deliver" Amazon packages but my package was supposed to be here on Tuesday. I gave them the benefit of the doubt bc I understand delays happen, but then they "attempted" to deliver on Wednesday and wrote that they couldn't access my driveway. We live in NH, there was snow in the driveway (like everyones driveway) bc it literally was snowing that day. Not delivering a package bc theres a little snow in a driveway is mind blowing. Buy boots and do your job. Its the Friday and I have no clue where my package is & no one every answers the phone. They have NOT attempted to redeliver. Get it together. If USPS is too lazy to get out of their vehicles to deliver peoples packages they shouldn't be tasked to do so.
  • SH
    Sarah Hutchings
    Feb 25, 2026
    5.0
    Super nice and informative
  • RR
    Ross
    Feb 10, 2026
    1.0
    Simply the worst Post Office I've ever dealt with. Packages that arrive there can sit for days before being delivered. If you have to go to the Post Office on Allen Street, you can always expect long lines and sloth-like urgency on the part of the clerks. The employees, probably with a few exceptions (I'm sure there are a few good ones), don't seem to care about customers. It's as if they think that the purpose of the Post Office is to provide them with a decent paying job with benefits that doesn't demand much in the way of work. Amazon, FedEx and UPS operate at light speed in comparison. .
  • SM
    Steven Merrill
    Feb 8, 2026
    1.0
    On 02/08/26, A package was delivered to my address and left in front of the door to get outside. The package was fairly heavy, so trying to open the storm door was a bit of a task, but I was able to do it. This package that was delivered was not addressed to my residence, but to another one that is across town. A few months earlier, the person delivering the mail left a package in the mailbox that is in the mail house at the end of the development. The package just barely fit on the side they put the package in, but when I go to open the door on the outside of the receptacle with my key, it is small in the front and I was unable to get the package out of the receptacle. I would enjoy chatting with someone in management on how much some of these people should be making minimum wage for putting in a minimum effort!
  • JJ
    Jay
    Jan 25, 2026
    1.0
    They'll get 5 stars when my packages and mail get delivered properly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others