United States Postal Service

2.4
84 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 20 Allen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Allen St, Rochester, NH
03867, United States

Hours

Reviews

2.4
84 reviews
5 stars
21
4 stars
7
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1 star
45
  • EF
    Ellis Family
    Aug 30, 2025
    2.0
    Woman at the front desk Saturday morning 8/30/25 was pretty rude
  • KC
    Kevin Connick
    Aug 24, 2025
    1.0
    With all the money that they make you think they would get rid of the little square mail trucks that’s mi opinion but others might think different but. That is my saying to that but I found that Jenny is the best one yet on delivering mail for me
  • RF
    Ryan F
    Aug 11, 2025
    1.0
    This USPS location at 20 Allen Street is by far the worst I’ve dealt with. They constantly refuse to deliver packages and instead leave a slip telling you to come pick them up. When I asked why, I was given absurd excuses like “you order too often,” “no one was home” (while people are home all day), “mailbox was full” (false), or “the package was too big” (also false). They fake delivery attempts instead of doing their job. No one here seems supervised or held accountable. Staff are rude, dismissive, and take no responsibility. This location needs a complete management overhaul and a serious review of its workflow. Their service is unacceptable.
  • DC
    David Cookson
    Jul 24, 2025
    1.0
    stuffs always late and getting lost
  • SK
    Shekhar Koirala
    Jul 17, 2025
    1.0
    no reviews matters, they don’t care they hold my mail for two weeks for no reason, no answer given, i felt they treat you looking at your color, worst employee, they seems always angry and rude..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.