United States Postal Service

3.0
18 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 38 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 Main St, Plaistow, NH
03865, United States

Hours

Reviews

3.0
18 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
8
  • JM
    Jarred Mitrano
    Oct 27, 2025
    1.0
    While the cost of maintaining a PO Box continues to rise, the overall experience has not shown much improvement. It would be greatly beneficial if customers had key-fob access for after-hours entry to their boxes. In an age of advanced technology and AI, it’s surprising that this location does not offer notifications when mail is received. Many other post offices provide this convenience—Plaistow should as well. The staff members have always been courteous and professional; however, service is often slow, and there are typically only one or two employees at the counter, which leads to longer wait times, especially around lunchtime. Overall, this Post Office would benefit from modern upgrades and improved efficiency. The USPS should consider investing in technology and customer experience enhancements to better serve the community. Until then, this location receives 1-star from me.
  • DG
    Dan_IRL Gooch
    Sep 7, 2025
    1.0
    Usain bolt in there literally moves like he's under water, and he's a little less than friendly. You'd think someone with a chip on their shoulder wouldn't work like a slug. If you go in here and see even 1 person ahead of you in line, immediately leave and use another post office. It will save you time, I promise.
  • AP
    Amelia Paquette
    Mar 25, 2025
    2.0
    I understand times are tough regarding hiring and working, but standing in line for twenty to twenty-five minutes because one employee is SLOWLYYYYY doing everything is insanity. The employees seem nice, but they also seem confused and slow with every movement, like maybe their training wasn't solid? It makes coming here a complete pain.
  • MM
    Mert
    Dec 15, 2024
    1.0
    Honestly, I'm super disappointed with the management and staff at this post office. They keep failing to deliver my mail—even though I have a mailbox right outside my house—and some of it just goes missing. I've reached out to them multiple times, but they never seem to have a solution. It's beyond frustrating, and the service has been terrible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.