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United States Postal Service

2.5
(162 reviews)

Business Details

38 Spring St, Nashua, NH
03060, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38 Spring St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 Spring St, Nashua, NH
03060, United States

Hours

Reviews

2.5
162 reviews
5 stars
44
4 stars
18
3 stars
4
2 stars
11
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific employees being called out for their poor behavior.

Delivery Issues

Customers frequently reported problems with mail delivery, including packages being sent to the wrong addresses and delays in service.

Long Wait Times

Many customers experienced long lines and slow service, contributing to frustration during visits.

Parking Challenges

Limited parking availability was a common complaint, making visits to the post office inconvenient.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
  • KG
    Kimberly G
    Feb 24, 2026
    4.0
    Not a convenient location, insufficient parking, long lines, and little help.
  • MD
    Meghan Divoll
    Feb 21, 2026
    1.0
    I am assigning this location a one-star rating due to the conduct of a single employee: Jeff. During a dispute regarding a parking space, Jeff — a significantly larger adult male — approached my mother and began yelling at her at close range. My mother is under 4’11” in height and informed him she would move her vehicle. Despite this, he continued escalating the situation and used explicit, degrading language toward her. His behavior was erratic, disproportionately aggressive, and far beyond what would be considered a normal response to a minor parking issue. When I intervened, he directed the same vulgar language at me. This entire interaction occurred in front of my 7-year-old niece and my 15-year-old son. Such conduct is entirely inappropriate for any employee, particularly one representing a government agency and serving the public. The behavior displayed was hostile, unstable, and deeply unprofessional. I trust this matter will be reviewed and addressed accordingly.
  • RC
    Rob C
    Feb 9, 2026
    1.0
    Amy at this location hung up on me while I was trying to get assistance regarding mail.
  • MK
    M K
    Jan 31, 2026
    1.0
    24 hour PO box access closes at 7:00 PM on Weekdays ????
  • SB
    Shadow Black
    Jan 29, 2026
    1.0
    Worst post office in the US. They make up rules as they go along and refuse to deliver mail if you make valid complaints about mail carriers. If there is any snow on the ground near the mailbox or porch, they will not deliver anything and then claim the delivery driver said they didn’t feel safe. All of the people who work here are very rude and go out of their way to make dealing with them as difficult as possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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