Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38 Spring St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
162 reviews
5 stars
44
4 stars
18
3 stars
4
2 stars
11
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific employees being called out for their poor behavior.
Delivery Issues
Customers frequently reported problems with mail delivery, including packages being sent to the wrong addresses and delays in service.
Long Wait Times
Many customers experienced long lines and slow service, contributing to frustration during visits.
Parking Challenges
Limited parking availability was a common complaint, making visits to the post office inconvenient.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
KG
Kimberly G
Feb 24, 2026
4.0
Not a convenient location, insufficient parking, long lines, and little help.
MD
Meghan Divoll
Feb 21, 2026
1.0
I am assigning this location a one-star rating due to the conduct of a single employee: Jeff.
During a dispute regarding a parking space, Jeff — a significantly larger adult male — approached my mother and began yelling at her at close range. My mother is under 4’11” in height and informed him she would move her vehicle. Despite this, he continued escalating the situation and used explicit, degrading language toward her.
His behavior was erratic, disproportionately aggressive, and far beyond what would be considered a normal response to a minor parking issue.
When I intervened, he directed the same vulgar language at me.
This entire interaction occurred in front of my 7-year-old niece and my 15-year-old son.
Such conduct is entirely inappropriate for any employee, particularly one representing a government agency and serving the public. The behavior displayed was hostile, unstable, and deeply unprofessional.
I trust this matter will be reviewed and addressed accordingly.
RC
Rob C
Feb 9, 2026
1.0
Amy at this location hung up on me while I was trying to get assistance regarding mail.
MK
M K
Jan 31, 2026
1.0
24 hour PO box access closes at 7:00 PM on Weekdays ????
SB
Shadow Black
Jan 29, 2026
1.0
Worst post office in the US. They make up rules as they go along and refuse to deliver mail if you make valid complaints about mail carriers. If there is any snow on the ground near the mailbox or porch, they will not deliver anything and then claim the delivery driver said they didn’t feel safe. All of the people who work here are very rude and go out of their way to make dealing with them as difficult as possible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 38 Spring St, Nashua?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
Does this location provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm before completing your setup in person.
Are PO Box lobby boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific access hours can vary by location.
What are the operating hours for the United States Postal Service at 38 Spring St?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
What nearby places can I visit before or after using the USPS services at 38 Spring St?
You can visit local spots like Sal's Pizza for a meal, Saint Patrick's Roman Catholic Church for spiritual visits, or the Nashua District Court if you have legal matters nearby.
Are there any nearby public transportation or government offices near this Post Office?
Yes, nearby you will find the Nashua Post Office and Hillsborough County Superior Court South, making it convenient to manage various government-related tasks and transit in one area.
What local businesses are near the Post Office for dining and shopping?
Nearby are Bagel Alley and What A Bagel for quick bites, OIMU for arts and shopping, and Webster Square shopping center for a variety of stores.
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