Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38 Spring St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
136 reviews
5 stars
31
4 stars
14
3 stars
4
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Frequent complaints about misdelivered packages and delays in delivery, with some customers reporting packages going missing or being returned without notice.
Staff Attitude
Several customers noted that staff appeared unhappy or indifferent, contributing to a negative experience.
Efficiency
Customers reported long wait times and slow service, with some expressing dissatisfaction with the overall efficiency of the post office.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- JSJoseph SimoneauDec 29, 20251.024hr self service kiosk is a lie. Update your website. Government waste at its finest.
- JLJim LutzDec 22, 20251.0Easily the worst USPS in the nation. Always one person behind the counter, whether there’s one person in line or 50. Slow pace, condescending know-it-all staff. What more could you want in a postal service. Terrible and embarrassing.
- SBShadow BlackDec 12, 20251.0Constantly delivering packages to the wrong addresses. I had one of my packages delivered to the wrong address and received a package for another tenant today. They use really annoying communal mailboxes instead of delivering to each apartment building, so they make mistakes often. Based on the reviews others have left, I doubt I will have any luck retrieving the lost package. The delivery driver was extremely rude and dismissive whenever I have attempted to talk to him.
- M8may 88Nov 25, 20251.0Normally I don’t leave reviews, especially bad ones, but this one felt necessary. I’m not sure his name, but there was one staff member in particular that was EXTREMELY rude and you could tell he hates his job. Don’t get me wrong, by no means would I love working at a post office either especially around this time of year lol, but when someone treats you with kindness and respect, you should reciprocate it. Not only was he just plain rude explaining things that I had questions on, but the kicker for me was when I still very kindly told him to have a nice day and his response was just “yep.” Hope I never have to deal with him again 😭
- WWwanyi wuOct 23, 20251.0The worker is on his phone and there is no one inline. When I walked in and have about 15 packages. He told me to use the self service since I have too many packages and I might slow down the service….my packages are bigger and it doesn’t go in and it’s inconvenient for me to do the self service. No one walked in while I was doing the self service and he is on the phone the whole time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 38 Spring St, Nashua?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
Does this location provide passport photo services?
Yes, passport photo services are available by appointment using the online scheduler.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm before completing your setup in person.
Are PO Box lobby boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific access hours can vary by location.
What are the operating hours for the United States Postal Service at 38 Spring St?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
What nearby places can I visit before or after using the USPS services at 38 Spring St?
You can visit local spots like Sal's Pizza for a meal, Saint Patrick's Roman Catholic Church for spiritual visits, or the Nashua District Court if you have legal matters nearby.
Are there any nearby public transportation or government offices near this Post Office?
Yes, nearby you will find the Nashua Post Office and Hillsborough County Superior Court South, making it convenient to manage various government-related tasks and transit in one area.
What local businesses are near the Post Office for dining and shopping?
Nearby are Bagel Alley and What A Bagel for quick bites, OIMU for arts and shopping, and Webster Square shopping center for a variety of stores.