The UPS Store

Reviews

• FD

  Fatih Dinler

  3 days ago
  1.0
  The Post Office said these locations are not supposed to be accepting mail, because it is a Business, but they would never tell you that. Just be aware, its only for businesses, not personal!!!!
• CH

  Crystal Houle

  Dec 29, 2025
  1.0
  I just dropped off a package at the store the woman told me that I couldn't have a receipt. I said I have gotten receipts before. She stated "No you haven't we dont give receipts" I stated yes you have. She proceeded to argue with me and stated "GIRL YOU MUST BE CONFUSED" WILL ABSOLUTELY NOT USE YOUR STORE.
• SW

  Stacy West

  Dec 19, 2025
  1.0
  We will not be using the UPS Store at 20A Northwest Blvd in Nashua again. We previously had a box shipped there a couple weeks ago with no issue. Today, we went to pick up a second package that had been delivered 2 days ago. The worker informed us it will be a $5 "holding fee" in order to take the box. I asked when this was started and she told me the owner started this "months ago" in order to cut down on people shipping packages there who did not have a mailbox at their location, and then leaving them and not picking them up. I once again told her that was not the case a couple weeks ago, nor were we leaving our package for an extended period of time (it was two days prior). I honestly think this is ridiculous and they are trying to make some extra money off people. They are listed as a UPS access point so they should be accepting packages without any hidden fees. We will be using the facilities at Staples down the road for any other needs we have.
• GD

  Geoffrey DeFranca

  Dec 19, 2025
  5.0
  Baloch was amazing. Made it easy to ship and gave me complete details in the process. Thank you!!! 😊
• SB

  Shadow Black

  Dec 5, 2025
  5.0
  I was in and out quickly when I dropped a package off. The employee could have been friendlier and seemed more interested in striking up a conversation with a female customer who was complaining about their poor quality tape she was using to tape up her Amazon return. The employee agreed that the tape was terrible. I am not sure why they would market poor quality products to customers. Hopefully my next visit is a bit smoother.

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