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The UPS Store #0922 in Nashua offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westside Plaza, Between Best Cleaners & Planet Fitness.
WORST customer service ever.
Lost and never received package owner blaming me for issue.
Went into store 3 times to file a claim. Never received a call from the owner.
Went in for 4th time because UPS online told me I must go to store. Owner again blamed me for taking so long. Again when I'd been in the store 3 x previously and given the run around.
If I could give negative stars I would.
Complete and utter poor ownership and management.
And even now you cannot admit your staff NEVER did their job.
NEVER offered me a contact.
NEW policy ... BLAME the customer for you poor handling
PP
Paul
Sep 24, 2025
1.0
I have been a box owner for over 25 years, the service has been amazing for those years until new ownership took over 2 years ago. My mail arrives late, wrong mail gets deposited in my box on a regular basis, when I asked a basic question the staff seems complacent and or unable to answer basic questions. When I asked if a supervisor or manager was on site the three employees seemed confused.
GJ
GILLIARD JORGE
Sep 18, 2025
5.0
I went to store 0922 and the attendant Gabby was very polite and attentive! She helped me a lot with what I needed! May you have more Gabby in all the stores!
AK
Ashwin Kumar
Jul 7, 2025
1.0
Worst customer service. Very rude front desk representative! New management sucks big time!