Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0922 in Nashua offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westside Plaza, Between Best Cleaners & Planet Fitness.
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude behavior and poor management.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, although there are complaints about long wait times and inadequate staffing during busy periods.
Notary Services
Notary services received positive remarks for being helpful and efficient, but there are also complaints about unavailability and poor communication regarding these services.
Package Handling Issues
Several customers reported issues with package handling, including lost packages and unclear policies regarding fees, leading to frustration.
Store Policies
Customers expressed dissatisfaction with new policies and fees, particularly regarding package holding and receipt issuance.
AA
Agofrater
Feb 5, 2026
5.0
I wanted to take the time to commend Justin for his assistance in notarizing my documents. He meticulously read every line of the 13 pages, directed me where to sign, and made the process as effortless as possible. I will be recommending my friends and family to him for any documents that they may happen upon that require a notary.
FD
Fatih Dinler
Jan 9, 2026
1.0
The Post Office said these locations are not supposed to be accepting mail, because it is a Business, but they would never tell you that. Just be aware, its only for businesses, not personal!!!!
CH
Crystal Houle
Dec 29, 2025
1.0
I just dropped off a package at the store the woman told me that I couldn't have a receipt. I said I have gotten receipts before. She stated "No you haven't we dont give receipts" I stated yes you have. She proceeded to argue with me and stated "GIRL YOU MUST BE CONFUSED"
WILL ABSOLUTELY NOT USE YOUR STORE.
SW
Stacy West
Dec 19, 2025
1.0
We will not be using the UPS Store at 20A Northwest Blvd in Nashua again. We previously had a box shipped there a couple weeks ago with no issue. Today, we went to pick up a second package that had been delivered 2 days ago. The worker informed us it will be a $5 "holding fee" in order to take the box. I asked when this was started and she told me the owner started this "months ago" in order to cut down on people shipping packages there who did not have a mailbox at their location, and then leaving them and not picking them up. I once again told her that was not the case a couple weeks ago, nor were we leaving our package for an extended period of time (it was two days prior). I honestly think this is ridiculous and they are trying to make some extra money off people. They are listed as a UPS access point so they should be accepting packages without any hidden fees. We will be using the facilities at Staples down the road for any other needs we have.
GD
Geoffrey DeFranca
Dec 19, 2025
5.0
Baloch was amazing. Made it easy to ship and gave me complete details in the process. Thank you!!! 😊
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
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