United States Postal Service

3.1
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 955 Goffs Falls Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
955 Goffs Falls Rd, Manchester, NH
03103, United States

Hours

Reviews

3.1
140 reviews
5 stars
60
4 stars
13
3 stars
7
2 stars
1
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling belittled and disrespected during their interactions.

Service Efficiency

Customers reported long wait times and slow service, particularly during busy periods, leading to frustration.

Mixed Experiences

While some employees received praise for their helpfulness and professionalism, others were criticized for poor attitudes and lack of assistance.

Accessibility Issues

Several reviews mentioned difficulties in reaching the post office by phone and issues with self-service machines being out of order.
  • BB
    B
    Jan 3, 2026
    1.0
    I am so sick of the mailman taking it upon himself to NOT DELIVER PACKAGES. YES IT A FREAKIN BUSINESS AND I LIVE 3 BLOCKS AWAY AND SOON AS YOU WOULD HAVE DELIVERED IT I WOULD HAVE DROVE OVER AND GOT IT STOP LETTING YOUR DUMB DRIVERS DECIDE TO DELIVER OR NOT. IT'S NOT UP TO THEM!!! AND IT SHOULD NEVER BE ALLOWED TO BE UP TO THE DRIVER. OH THE BUSINESS IS CLOSED ON SATURDAY MORNING SO WE DECIDED TO NOT DELIVER IT
  • SP
    strawberry6305 Planton
    Dec 31, 2025
    1.0
    They have horrible customer service. Always rushing people out the door. I know that it can get busy and especially during the holidays. But they need a better staff that knows how to treat others with respect and kkowledge and dignity.
  • DM
    Dad's Home Movies
    Dec 8, 2025
    5.0
    Full service! Great service
  • JU
    Juliana U
    Aug 23, 2025
    1.0
    The blonde lady in the passport office is VERY rude, asked if i didnt know how to read in a rude manner just because i read one thing wrong on the paper. Very disrespectful and bad service here
  • TR
    Taj Rosado-Baez
    Jul 25, 2025
    1.0
    Very rude customer service and I walked in to get form for first time passport I asked the lady with red hair to where I can find first time passport form and she was like it is not problem and gave me a judgement on me cuz I am deaf Btw the man who worked passport office and he did give me a form but he need stop avoiding look to me when I said I’m deaf cuz I can’t read his lip

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.