United States Postal Service

3.1
138 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 955 Goffs Falls Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
955 Goffs Falls Rd, Manchester, NH
03103, United States

Hours

Reviews

3.1
138 reviews
5 stars
58
4 stars
13
3 stars
7
2 stars
1
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific incidents highlighting disrespectful behavior.

Service Efficiency

Customers frequently mentioned slow service and long wait times, particularly during busy periods.

Mixed Experiences

While some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of assistance.

Package Handling Issues

Numerous complaints about lost packages and delivery problems, with customers expressing frustration over the handling of their shipments.

Passport Services

Experiences with passport services were inconsistent, with some customers reporting excellent assistance while others faced rude treatment.
  • JU
    Juliana U
    Aug 23, 2025
    1.0
    The blonde lady in the passport office is VERY rude, asked if i didnt know how to read in a rude manner just because i read one thing wrong on the paper. Very disrespectful and bad service here
  • HL
    Horse Lover
    Jul 25, 2025
    1.0
    The shipping is awful took 3 days for my package to get out of New Hampshire
  • TR
    Taj Rosado-Baez
    Jul 25, 2025
    1.0
    Very rude customer service and I walked in to get form for first time passport I asked the lady with red hair to where I can find first time passport form and she was like it is not problem and gave me a judgement on me cuz I am deaf Btw the man who worked passport office and he did give me a form but he need stop avoiding look to me when I said I’m deaf cuz I can’t read his lip
  • DR
    Devin Rios
    Jul 14, 2025
    1.0
    Consistently not delivering my packages. Attempted deliver. Checked cameras, no attempt ever made. Have to go pick up my packages. Every. Single. Time. Don't even bother trying to get ahold of em they purposefully make the website an absolute nightmare
  • SG
    Sanela Gomez
    Jul 12, 2025
    1.0
    Slowest post office in the USA. Every single time I have been here the employees at the front desk never know what they're doing. They are very slow and rude, if you like standing in line to drop off a letter/package for at least 30 minutes this is the place for you...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.