The UPS Store

3.7
93 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4511 in Manchester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Shaws Plaza By Dmv & A Market, 5 Minutes North Of Mall Of Nh.

Details

  • DeliveryNot available

Location

The UPS Store
373 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.7
93 reviews
5 stars
56
4 stars
6
3 stars
2
2 stars
1
1 star
28
  • AF
    Adly Francois
    Nov 24, 2025
    5.0
    Best service
  • MT
    Merquiades Torres
    Nov 22, 2025
    5.0
    Kind staff. Service with a smile! 😃
  • YY
    YashaYAHU
    Nov 13, 2025
    5.0
    James was extremely helpful, patient and resourceful. Also saved me a bunch of money. Couldn’t have asked for better customer service. Give that man a raise!
  • SW
    Sasha Wallace
    Oct 30, 2025
    1.0
    I can never get my deliveries. It’s like I’m being penalized for living downtown. I understand that they don’t want to leave packages out by the door like that, but did they ever stop to think that maybe I’m home? That perhaps I am aware that I live downtown and try to plan for my deliveries to be when I am home and can get them straight away? I mean, we don’t all work 9-5, M-F!!! I was expecting a delivery today and was just emailed that it’s being sent to some other place and they’ll notify me when it’s ready for pickup. I was literally right upstairs when they came today and could have come down had they attempted to contact me in any way, or just left the package at the door. But no. Instead now I get to take time out of MY life to go pick up my delivery, which may not even be available for pick up until god knows when. You guys have one job: Delivering packages. There are also approximately 847 different ways to communicate these days. Ever thought about contacting me when you’re at the door…maybe see if I’m home and can come grab the package??? No. No…I suppose that’s too much effort. So now I shall wait until they beckon to go pick up my package, which I could literally be holding right now, and will reconsider ever ordering anything again because I cannot rely on delivery people to do their job. Again, I understand they don’t want to risk a package getting stolen or lost, but at the same time, it would be nice to get packages when I’m supposed to get them (i.e. when I arrange to get them per my schedule) And not have them be held hostage for days on end or have to waste my time and gas going to retrieve them. And here we go again. Another delivery, or lack thereof one. Just got notified another delivery is now rescheduled for Monday when I’m literally right upstairs and could have retrieved my package as soon as it was delivered…but…once again, UPS won’t deliver to me bc I’m downtown and it’s ā€œunsafe.ā€ Other delivery services will deliver and just leave the package at the door, but not UPS. I have yet to have a package taken from me since I’ve been here, and once more feel like I’m being penalized for where I live. Idk what to say anymore. I can’t help where I live. Still want my packages tho, and preferably wo all the fuss…like rescheduling the delivery fifty billion times or making me go and get my own package. But that clearly seems to be asking too much…you know, for a delivery company to deliver their packages. Crazy, I know.
  • MD
    Meg Dean
    Sep 7, 2025
    5.0
    Wonderful and helpful staff, very clean facilities

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4511 in Manchester offer?

The UPS Store #4511 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.