The UPS Store

3.6
92 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4511 in Manchester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Shaws Plaza By Dmv & A Market, 5 Minutes North Of Mall Of Nh.

Details

  • DeliveryNot available

Location

The UPS Store
373 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.6
92 reviews
5 stars
55
4 stars
6
3 stars
2
2 stars
1
1 star
28
  • MT
    Merquiades Torres
    1 day ago
    5.0
    Kind staff. Service with a smile! 😃
  • YY
    YashaYAHU
    Nov 13, 2025
    5.0
    James was extremely helpful, patient and resourceful. Also saved me a bunch of money. Couldn’t have asked for better customer service. Give that man a raise!
  • SW
    Sasha Wallace
    Oct 30, 2025
    1.0
    I can never get my deliveries. It’s like I’m being penalized for living downtown. I understand that they don’t want to leave packages out by the door like that, but did they ever stop to think that maybe I’m home? That perhaps I am aware that I live downtown and try to plan for my deliveries to be when I am home and can get them straight away? I mean, we don’t all work 9-5, M-F!!! I was expecting a delivery today and was just emailed that it’s being sent to some other place and they’ll notify me when it’s ready for pickup. I was literally right upstairs when they came today and could have come down had they attempted to contact me in any way, or just left the package at the door. But no. Instead now I get to take time out of MY life to go pick up my delivery, which may not even be available for pick up until god knows when. You guys have one job: Delivering packages. There are also approximately 847 different ways to communicate these days. Ever thought about contacting me when you’re at the door…maybe see if I’m home and can come grab the package??? No. No…I suppose that’s too much effort. So now I shall wait until they beckon to go pick up my package, which I could literally be holding right now, and will reconsider ever ordering anything again because I cannot rely on delivery people to do their job. Again, I understand they don’t want to risk a package getting stolen or lost, but at the same time, it would be nice to get packages when I’m supposed to get them (i.e. when I arrange to get them per my schedule) And not have them be held hostage for days on end or have to waste my time and gas going to retrieve them.
  • MD
    Meg Dean
    Sep 7, 2025
    5.0
    Wonderful and helpful staff, very clean facilities
  • CC
    Christopher
    Jul 28, 2025
    5.0
    Robyn was Superb!! She made my very important shipping process extremely simple and painless and even fun!! If I lived closer, I'd choose this store every time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4511 in Manchester offer?

The UPS Store #4511 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.