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United States Postal Service

3.1
(82 reviews)

Business Details

196 Main St, Keene, NH
03431, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 196 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
196 Main St, Keene, NH
03431, United States

Hours

Reviews

3.1
82 reviews
5 stars
34
4 stars
8
3 stars
2
2 stars
6
1 star
32
  • KA
    Kelly Arnold
    Feb 24, 2026
    1.0
    I just stopped by the United States Postal Service in Keene to drop off two packages — simple enough. It was close to closing time, and as the clock struck 5, a short male staff member with short brown hair (clean shaven) announced to everyone still in line, “Alright guys, I need to close these doors preparing for closing.” I had just finished dropping off my packages and noticed my car was parked right out front near the door he was closing. I asked if I could quickly step out since I was literally right there. He abruptly responded, “I am closing right now.” I said I understood and tried to clarify my question, but he interrupted me. After I explained again, he said, “Oh yeah, of course,” but then mocked me by saying there is “only one door” which isn’t even accurate, as this location has multiple doors. He scoffed, laughed, and looked at the other customers as if to highlight the situation. Not to forget he was talking back to me and his tone was completely unacceptable. I’ve dropped off packages at this location before, even close to 5 PM, and never had an issue. This was the first time I encountered this employee, and the interaction was unnecessarily rude. I completely understand closing procedures, but there was no reason to be dismissive, interrupt, scoff, or mock a customer over a simple question. Professionalism and basic courtesy go a long way.
  • AJ
    Amanda Jamieson
    Feb 12, 2026
    1.0
    Continually refuse to deliver mail on several occasions, despite having a clear walkway to the boxes and two different porches.
  • JG
    Jennifer Guest
    Dec 19, 2025
    5.0
    Keene post office is very helpful!
  • MP
    Melissa Phippard
    Dec 4, 2025
    1.0
    The Keene post office is horrible. They shove packages into my box so I can barely get them out. And most likely damage them while attempting to get them out. They just pile packages up next to the mail box in no particular order. They mix up packages and put them in the wrong boxes all the time. So frustrating.
  • KS
    K Skipper
    Nov 16, 2016
    3.0
    The staff are very friendly, but the line is always long and slow-moving no matter when I show up.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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