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Visit your local Post Office™ at 133 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I normally don’t write reviews, but this post office has been the worst experience I’ve ever had. My mom mailed me a package with the correct address but without the unit number. While I understand that makes delivery difficult, the issue has been the staff’s attitude and lack of help.
When I first went in, I was told to speak with the manager, who wrote my info on a sticky note and never followed up. My package has now been bouncing around for over a month. Multiple other USPS offices told me the package was in Dover and could be intercepted, yet when I returned to this office, the same employee was rude, dismissive, and insisted the opposite was true. She claimed they couldn’t give me my own package because it didn’t “match the 911 system” and told me to file an address change, which I had already done with no response. When I explained the package contained OTC medication that I needed but couldn’t find at the pharmacy here, she accused me of doing something illegal and threatened to submit a claim.
Every visit has been met with the same disrespect. I don’t receive my mail consistently, they refuse to help with simple returns because they “don’t have a printer,” and I’ve overheard employees speaking negatively about me in the back. What’s even more frustrating is that my friends with the same issue were helped, and the staff is noticeably more polite to me when I’m with my boyfriend. When I go in alone, it’s a completely different experience.
Overall, this office has repeatedly been rude, unhelpful, and unreliable. I just want to receive my mail and be treated respectfully.
*** update they lost my package. The tracking says it’s in the office, they are aware it’s in the office they just “can’t find it” ****** unbelievable
CC
Cora
Nov 20, 2025
5.0
literally the best post office ever! the staff is always so helpful and kind. no wait. shout out to marty for his excellent customer service!
BS
Brian S
Dec 5, 2024
1.0
Comical/ infuriating organization
A great example of government incompetence at work.
MC
Majik Cache
May 9, 2022
5.0
Quick in and out
CW
Casil W
Jul 10, 2018
1.0
Would be nice to actually get my mail. If my job performance was this poor I would have been fired years ago.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 133 Washington St, Dover?
This location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services if you schedule an appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though there may be limited walk-in hours at select locations.
What are the operating hours of the USPS at 133 Washington St, Dover?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:30 AM to 12:30 PM, and closed on Sundays.
How can I rent a PO Box at this United States Postal Service location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Online reservations are available at the USPS PO Box website.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
Can I access my PO Box after regular business hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary; please check with this location directly.
What nearby services or places can I visit around the Dover USPS?
Nearby you can find places like Nature Calls Dog Walking and Hiking for pet services, Aubuchon Hardware for building supplies, and several police departments such as Dover Police Department to the area.
Are there dining options near the United States Postal Service at 133 Washington St?
Yes, you can visit The Sassy Biscuit Co. for breakfast and brunch or Jook A Chicken Joint for a restaurant nearby.
What nearby public services are accessible when visiting the Dover Post Office?
Nearby public and government services include the Strafford County Republican Committee, Dover NH Police, and the Dover Police Department.