United States Postal Service

2.7
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 133 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
133 Washington St, Dover, NH
03820, United States

Hours

Reviews

2.7
113 reviews
5 stars
41
4 stars
4
3 stars
3
2 stars
6
1 star
59
  • EU
    Emma Uddenberg
    Nov 27, 2025
    1.0
    I normally don’t write reviews, but this post office has been the worst experience I’ve ever had. My mom mailed me a package with the correct address but without the unit number. While I understand that makes delivery difficult, the issue has been the staff’s attitude and lack of help. When I first went in, I was told to speak with the manager, who wrote my info on a sticky note and never followed up. My package has now been bouncing around for over a month. Multiple other USPS offices told me the package was in Dover and could be intercepted, yet when I returned to this office, the same employee was rude, dismissive, and insisted the opposite was true. She claimed they couldn’t give me my own package because it didn’t “match the 911 system” and told me to file an address change, which I had already done with no response. When I explained the package contained OTC medication that I needed but couldn’t find at the pharmacy here, she accused me of doing something illegal and threatened to submit a claim. Every visit has been met with the same disrespect. I don’t receive my mail consistently, they refuse to help with simple returns because they “don’t have a printer,” and I’ve overheard employees speaking negatively about me in the back. What’s even more frustrating is that my friends with the same issue were helped, and the staff is noticeably more polite to me when I’m with my boyfriend. When I go in alone, it’s a completely different experience. Overall, this office has repeatedly been rude, unhelpful, and unreliable. I just want to receive my mail and be treated respectfully. *** update they lost my package. The tracking says it’s in the office, they are aware it’s in the office they just “can’t find it” ****** unbelievable
  • CC
    Cora
    Nov 20, 2025
    5.0
    literally the best post office ever! the staff is always so helpful and kind. no wait. shout out to marty for his excellent customer service!
  • BS
    Brian S
    Dec 5, 2024
    1.0
    Comical/ infuriating organization A great example of government incompetence at work.
  • MC
    Majik Cache
    May 9, 2022
    5.0
    Quick in and out
  • CW
    Casil W
    Jul 10, 2018
    1.0
    Would be nice to actually get my mail. If my job performance was this poor I would have been fired years ago.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.