FedEx Office Print & Ship Center

Reviews

• AD

  Ajay Dontham

  2 days ago
  1.0
  Had an issue with a shipment from this location. I created a shipping label with Fedex (with a Fedex box) and when I visited the store, was told I can ship with my own box. I asked if thats okay and was assured that it would be fine. Couple of days later I was charged $220 instead of $35 (price I signed up for). I called customer service and it is all a blaming game from there. At first they started blaming the Store employee of not having knowledge and then said they can issue a $185 refund. A week later, I still did not receive the amount. Called again, was told to wait another week. Called again today and they started blaming other associates who confirmed the refund and just read the template and hung up (associate: I am gonna politely disconnect the call), while I was in the middle of conversation. Horrible customer service. I should have insisted on using a Fedex box instead of beleiving the employee and sending my own box.
• MM

  Micky McCurry

  Nov 6, 2025
  1.0
  Just received a package from you guys that was empty. $729 iPhone 15 GONE. Josh the delivery driver should be fired because we suspect he stole it
• OJ

  Oliver J

  Oct 19, 2025
  2.0
  This store occasionally loses packages or never scans them in. Very hit or miss with this store
• JF

  Jonny Friday

  Feb 24, 2023
  1.0
  I am visually impaired and asked for a single copy, instead of walking 5 feet to the self serviceachine and helping me, the associate ,Chloe decided to make the copy out back and charge a ridiculous surcharge
• EE

  E Evans

  Apr 6, 2022
  1.0
  This review is based on an experience I had with the Manager of the Bedford store while he was working at my local FedEx. I called and spoke to him about a job I had submitted for printing, he knew little about it but said he would look into it and call me back. He did not. Two days later I called again and he said he had found my job and put it out to be printed and that he had emailed me. He did not. At that time he promised me my job was submitted and should be back the following Thursday, Wednesday if I was lucky. So today (Wednesday) I called to find out the status of my print job. A very nice employee answered and I explained who I was and who the print job was for but he could not find any record of it being submitted for printing. It hadn’t been, the Manager of the Bedford office had lied to me again. This print job was due at my clients last week, now it’s going to be 2 weeks late, because this Manager could not be honest. If he had told me the truth I could have pulled the artwork and used another printer. Now I have to explain to my client why his job is two weeks late! I would not use the Bedford FedEx print store and can’t recommend it to anyone. Can’t be trusted to do what they say.

Frequently Asked Questions About FedEx Office Print & Ship Center