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Brand Certified

United States Postal Service

2.3
(214 reviews)

Business Details

1124 Pacific St, Omaha, NE
68108, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1124 Pacific St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1124 Pacific St, Omaha, NE
68108, United States

Hours

Reviews

2.3
214 reviews
5 stars
58
4 stars
12
3 stars
6
2 stars
6
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some employees, like Jean and Lindsay, received praise for their helpfulness and professionalism, while others were reported as rude and unprofessional.

Efficiency

Many reviews highlighted long wait times for unloading and poor organization, with trucks waiting several hours to be processed.

Facility Conditions

The location was described as cramped and unsafe for truck drivers, with difficult parking and tight spaces.

Delivery Issues

Numerous complaints about delayed packages and misrouted deliveries were noted, indicating systemic problems with logistics.
  • AM
    Abdinasir Mohamed
    Feb 21, 2026
    1.0
    No respect for drivers hours of service, they kept me on the road side waiting to be unloaded for more than 4 hours
  • FA
    FASIL AMEN
    Feb 14, 2026
    1.0
    Noooooooooogood V sade location
  • AE
    Ahmet EFILOGLU
    Feb 12, 2026
    1.0
    It took 4 hours to unloading and they have few door for sleeper semi cuz this facility not designed for tandem-sleeper truck. As usual rude and bad behavior staff, avoid!
  • HH
    Hi Ha
    Jan 21, 2026
    1.0
    The shipping/receiving white guy at the loading/unloading docks is extremely rude disrespectful and violent behavior and manner towards Amazon drivers only. The backing area is not safe they have employees driving around you while you are trying to back in this horrible lot. I hope someone of authority sees this review and removes that guy from this area and also if you all can take down this wall infront the dock doors will be so much safer and great for drivers backing into dock doors. Thanks
  • LA
    Lekhani Ariyarathna
    Jan 8, 2026
    5.0
    Visited this location today for passport renewal and Jean helped us. Jean was very professional,knowledgeable and provided us with information. Thank you Jean for your prompt exceptional service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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