United States Postal Service

2.3
192 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1124 Pacific St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1124 Pacific St, Omaha, NE
68108, United States

Hours

Reviews

2.3
192 reviews
5 stars
51
4 stars
11
3 stars
6
2 stars
6
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during late shifts.

Delivery Issues

Numerous reviews highlighted significant delays and misrouting of packages, with some packages sitting for days without movement.

Facility Conditions

The location is described as cramped and poorly organized, leading to inefficiencies and long wait times for deliveries.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency.

Overall Reputation

The facility has a generally poor reputation among customers, with many expressing frustration and advising against using this location.
  • KT
    Kalan Townsend
    Oct 27, 2025
    1.0
    Omaha, NE USPS is absolute garbage....actually all of NE USPS is.
  • MA
    Mari Anderson
    Oct 24, 2025
    4.0
    I can go there wth no problem out of nobody. I am going to put in for address change soon..
  • SB
    Sean b
    Oct 24, 2025
    1.0
    USPS is the absolute worst way to ship something. Any person with logistical experience and at least half a brain knows that a package shouldn’t sit in one location for anymore than 12 hours. My package has been sitting in Omaha for over 60 hours. I could have driven to Omaha and picked it up myself over 14 times by now. My package was in Omaha with enough time that it should have been delivered a day early but due to complete incompetence now it’ll be late.
  • NT
    NoPre Trep
    Sep 23, 2025
    1.0
    Went to deliver to this place and this lady was being very rude with really bad attitude. Her last name is LOPEZ.
  • BS
    Bobur Saidov
    Sep 18, 2025
    1.0
    Slow work 5 hour unloading

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.