United States Postal Service

3.4
105 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5346 S 136th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5346 S 136th St, Omaha, NE
68137, United States

Hours

Reviews

3.4
105 reviews
5 stars
56
4 stars
3
3 stars
4
2 stars
8
1 star
34
  • MA
    Michael Ayoub
    2 days ago
    1.0
    Waste of time.
  • AS
    Austin Sarka
    Nov 8, 2025
    1.0
    After many, many years of coming to this location. This is my first time I felt super uncomfortable because i had over 9 prepaid packages that were needing to be dropped off. I went inside with my packages and was asked; do these packages need to be dropped off or need a receipt? I told her I need to drop them off and need a receipt. Sherri began to scold me on how those two things have different meanings. I told her everyone has their own opinion. She then told me it was wrong for thinking that way and and began to scold me again. I did not say anything wrong just said what I needed. This is inexcusable behavior and no one should feel bewildered especially over a simple task.
  • LA
    Larry Awsiukiewicz
    Oct 30, 2025
    5.0
    They deliver for you.
  • AD
    Amit Deshmukh
    Oct 23, 2025
    5.0
    Used their service 3rd time. The staff is friendly and helpful. I'll definitely use their services again. Thanks for great service.
  • SD
    S D
    Sep 4, 2025
    1.0
    Worst customer service experience. Sheri was rude and condescending from the beginning. We had a passport appointment for our son and she just hurried us along the process. She commented that the picture was bad and when I asked her if I would have to repay the fee she became condescending and started acting like I should know all their procedures. I gave a bad feedback on the pin pad and she went all ballistic on me saying I don’t like when women talk back to me or something like that. Me and my wife are immigrants, and now that I think about it, maybe Sheri just doesn’t like our kind too much. Too bad though, hope she has a great day and gets a job that she does enjoy without treating people like crap, because this ain’t it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.