The UPS Store

3.7
108 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6737 in Omaha offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 204th & Pacific. In Front Of Family Fare..

Details

  • DeliveryNot available

Location

The UPS Store
1309 S 204th St, Omaha, NE
68130, United States

Hours

Reviews

3.7
108 reviews
5 stars
68
4 stars
4
3 stars
0
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Duba received numerous positive mentions for his friendly and helpful service, while other staff were criticized for being rude and unhelpful.

Service Consistency

Customers reported inconsistent service experiences, with some praising quick and efficient help, while others faced long waits and unprofessional behavior.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, particularly for printing services and packaging fees, which some customers felt were excessive.

Service Availability

Customers expressed frustration over advertised services not being available, such as notary services and printing options, leading to wasted trips.

Store Environment

While some reviews praised the cleanliness and organization of the store, others noted a lack of friendliness from staff and a negative atmosphere.
  • LM
    Lee McCoy
    Nov 4, 2025
    5.0
    Just walked into this UPS store at exactly 6:30 PM. The staff was more than happy to help me even though they were ready to close down. I needed to buy a box to ship my item, but the register was already closed. They just gave me a box for free and told me to have a great night! Amazing customer service! Thank you, UPS for giving me a great experience! I will definitely be a return customer.
  • NB
    Nick Boardman
    Nov 1, 2025
    5.0
    Workers are always friendly and quick. Didn't get his name but the middle aged guy working this morning seems like a good man.
  • JN
    Jeremy Neasley
    Oct 30, 2025
    1.0
    Got an email that said my package was available to pick up. Drove here. Package not there. Was told that UPS preemptively updates packages to be available when they haven't arrived yet. Waste of a drive.
  • SH
    Steve Henderson
    Oct 21, 2025
    1.0
    I have visited two times for simple shipping returns and greeted by being told that the shipping packaging was not acceptable and I would have to purchase their package to return my items with free shipping to Amazon, etc. This is an issue at this location only. (UPS gives you free bags to ship items in.) Apparently not the UPS store here, however. First time I shrugged my shoulders and second time becomes a theme and money grab. If it was good enough for Amazon or whomever to ship to me to begin with, why is it not good enough for them to take back? $$
  • LM
    Lynece Moore
    Oct 18, 2025
    5.0
    Duba is the best. Very nice and patient. Highly recommend this store. What a personality too. Long line behind me as I was a more complicated issue and he got those people through quick. I felt bad but the girl packing started taking people too. You guys are the best

Frequently Asked Questions About The UPS Store

What services are offered at The UPS Store #6737 in Omaha?

The UPS Store #6737 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, small business services, and computer access.

Where is The UPS Store #6737 located?

It is located at 1309 S 204th St, Omaha, NE 68130, in front of Family Fare at 204th & Pacific.