The UPS Store

3.6
116 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6737 in Omaha offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 204th & Pacific. In Front Of Family Fare..

Details

  • DeliveryNot available

Location

The UPS Store
1309 S 204th St, Omaha, NE
68130, United States

Hours

Reviews

3.6
116 reviews
5 stars
71
4 stars
4
3 stars
0
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Duba received numerous positive mentions for his friendly, helpful, and efficient service, while other staff were criticized for being rude and unhelpful.

Service Quality

Customers reported inconsistent service quality, with some experiencing issues like incorrect charges and poor printing services.

Staff Attitude

Feedback highlighted a divide in staff attitudes, with some employees being described as cheerful and accommodating, while others were noted for being unfriendly and dismissive.

Pricing Issues

Several customers expressed dissatisfaction with pricing, feeling that charges for services like printing and packaging were excessive compared to other locations.
  • JO
    Johnathan O'Gorman
    3 days ago
    1.0
    I went to the store to drop off Amazon package. I forgot the printed label that had been sent from Amazon. I emailed it to them and they tried to charge $3.09 to print the single page label. I understand that there are costs of good involved, but thats outrageous for ink and one sheet of paper. It’s no more expensive than the receipt stickers they print and hand you for free when you drop off any other amazon package. I went to the ups store at 172nd and center and was not charged. Update and response to owner: It shouldn’t matter if you are independently owned or can set your own pricing. That doesn’t make gouging customers acceptable.
  • TL
    Tiffany Larsen
    Jan 5, 2026
    1.0
    Just started keeping people out because they were short-staffed and closing early. The workers actively just let people cut if they were grumpy enough
  • MK
    mike koziol
    Jan 5, 2026
    1.0
    When you leave work an hour early to drop off a package at a UPS store that has a posted closing time of 6:30 p.m. & show up @ 5:58 p.m. to a locked door with a sign saying "We're closing early to make up for lost time. Sorry for the inconvenience." What the French Toast?! 🤬 So who's making up for my lost time?! ... and wages! Not cool! Especially for a service based business. How bout staying a lil late to make up for lost time instead of closing 30 minutes early and inconveniencing dozens of customers. Multiple ppl pulled up & were turned away before I backed out & left.
  • PT
    PROJECT KILL ALL TIRES
    Jan 3, 2026
    5.0
    Great service thank you
  • MC
    Mitchell Clark
    Dec 24, 2025
    1.0
    Came in for one 8.5 by 11 color print sent over email. Was told the color printer was broken. I asked to print in black and white instead. My print was very low quality and had a toner line through the page. Employee charged me $2.89 which I understood to be the correct price for one print sent over email. I went to another UPS Store to try to get the same print in color. They had a working color printer and charged me $0.67 for one color print. I believe I was incorrectly charged at the 6737 store, but was not aware. $2.89 for one page printed in black and white at the 6737 store but $0.67 for one page printed in color at another store?

Frequently Asked Questions About The UPS Store

What services are offered at The UPS Store #6737 in Omaha?

The UPS Store #6737 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, small business services, and computer access.

Where is The UPS Store #6737 located?

It is located at 1309 S 204th St, Omaha, NE 68130, in front of Family Fare at 204th & Pacific.