The UPS Store

3.0
66 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5678 in Omaha offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The American Interstate Shopping Center @ 156thst & W Maple Rd.

Details

  • DeliveryNot available

Location

The UPS Store
3606 N 156th St, Omaha, NE
68116, United States

Hours

Reviews

3.0
66 reviews
5 stars
31
4 stars
2
3 stars
1
2 stars
2
1 star
30
  • JM
    Joni Michel
    5 days ago
    4.0
    Occasionally you are greeted by a rude employee, but they alwget the job done and I never worry about my packages. This is a very busy store and can get crazy, but I am always confident in the service they provide.
  • SC
    S Collins
    Nov 10, 2025
    1.0
    Went in Saturday morning. Needed a check sent from Omaha to St. Louis. Paid for overnight delivery. As of today (Monday) they don't know where it is.
  • KM
    Kelsey Mitchell
    Oct 15, 2025
    1.0
    I came in with an Amazon return for a single item. I had a QR code ready. This is the ONLY location I have ever been to with an obnoxious all bold sign taped to the front door for Amazon returns customers to have their QR code ready. I tried my best and came in ready. It was the wrong code, unfortunately so I had to pull up the right one. It took me less than 90 seconds to find it. I was met with a condescending tone, irritation, and angry looks from the person working there. Zero grace to a customer for an honest mistake. It was as if she wanted me to feel stupid. After reading the reviews, looks like poor customer service and bad attitudes is a common occurance. I'll just drive a little farther next time to a different location for better customer service. What a shame.
  • KR
    Kala Rojas
    Sep 18, 2025
    1.0
    Sadly a young girl who was working there was sitting on the counter and had to hop down to help me. The younger man was trainer her and she rolled her eyes when he was directing her. She said “I don’t want to” when he said she had to help me. The younger girl was very disrespectful and not cooperative with him. I asked to talk to a manager, who basically dismissed her behavior ( I’m assuming it was her daughter by her reaction) so very disappointed in this location. I would be hesitant to trust their services considering the disregard for the situation.
  • EG
    eduardo Garrido
    Aug 20, 2025
    1.0
    By far the worst store here in town. Oh my God. On four different occasions I have the wrong packaging for my return. Forced to buy their box. After contacting several different occasions and asking about this problem, they all told me that that was not how it worked. So what these guys are doing is they're telling you that you can't use your box since you're already there and your time is money. Guess what you're gonna buy the box. They're even selling the tape.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Omaha provide?

The UPS Store #5678 in Omaha offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.

Where is The UPS Store #5678 located in Omaha?

It is located at 3606 N 156th St, Omaha, NE 68116, in The American Interstate Shopping Center at 156th St & W Maple Rd.