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Storefront of The UPS Store in Omaha, NE
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The UPS Store

4.2
(302 reviews)

Business Details

7914 W Dodge Rd, Omaha, NE
68114, United States
(402) 397-0100
https://locations.theupsstore.com/ne/omaha/7914-w-dodge-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1597 in Omaha offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West End Of Beverly Hills Shopping Plaza. Next To Barber/Across Street From Bp Gas Station.

Details

  • DeliveryNot available

Location

The UPS Store
7914 W Dodge Rd, Omaha, NE
68114, United States

Hours

Reviews

4.2
302 reviews
5 stars
226
4 stars
18
3 stars
4
2 stars
8
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kamal and Yuliia for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with minimal wait times and fast processing of packages.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor service from specific employees and issues with package handling.

Cleanliness and Organization

The store was often described as clean, organized, and easy to navigate, contributing to a pleasant customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with certain fees, such as printing costs, and mentioned that shipping prices were perceived as high.
  • TP
    Thomas Petznick
    3 days ago
    5.0
    The entire team at this store is efficient, kind and knowledgeable. The consistency of service is impressive as well. I always know that I can expect the same great experience each time I drop off packages. And the peppermint treats are something I look forward to as well! Thank you!
  • MF
    Maddie Fennell
    Feb 2, 2026
    5.0
    This is an incredibly busy store but the folks who work here are very fast and efficient.
  • MH
    Mark Houston
    Jan 31, 2026
    5.0
    Always get great service
  • SS
    Susan
    Jan 27, 2026
    1.0
    I picked up my package after 1 day of notification, although the package had been there for a few days, and was charged a $10.70 'holding' fee. Mind you the organization that sent it had had already paid for the shipping. I asked them to deliver it there because it had to be signed for. I had no idea it was going to cost me, as I have done business there in the past. The former management provided much better service. I'll never step foot in this place again.
  • KS
    Keith Stoeber
    Jan 16, 2026
    4.0
    I had a very bad experience with an auction company and this store called to help me as best as they could. They verified through video that they did not receive the products.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1597 in Omaha offer?

The UPS Store #1597 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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