RXO

4.0
365 reviews
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Business Details

13515-17 I Circle, Omaha, NE
68137, United States
(800) 883-4593
https://www.rxo.com
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About

Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
13515-17 I Circle, Omaha, NE
68137, United States

Hours

Reviews

4.0
365 reviews
5 stars
252
4 stars
23
3 stars
8
2 stars
3
1 star
79

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the delivery team for being courteous, professional, and friendly during their service.

Timeliness

Several reviews highlighted that deliveries were often on time, with advance notifications provided before arrival.

Communication

While some customers appreciated the communication regarding delivery times, others reported significant issues with lack of updates and poor customer service.

Delivery Issues

Numerous customers expressed frustration with delayed or missed deliveries, with some waiting weeks for their items.

Customer Service

Feedback indicated a mix of experiences with customer service, ranging from helpful to unresponsive, particularly regarding rescheduling and resolving issues.
  • PG
    pavankumar gudapati
    5 days ago
    5.0
    I had an excellent experience with my recent TV delivery! The team was punctual, professional, and handled everything with great care. The TV arrived in perfect condition, securely packaged, and exactly within the promised delivery window. The delivery team was friendly, efficient, and made sure the setup was placed safely where I wanted it.
  • AK
    Amber Klaasmeyer
    Nov 17, 2025
    5.0
    I ordered new appliances through LG and it was contracted through RXO to deliver, install, and remove old appliances. They were able to schedule a delivery date in less than 1 week from ordering the appliances. Delivery and installation went amazing. They came within prior given timeframe and were able to efficiently remove and install new appliances in a timely manner. They kept a clean work area and were kind and courteous. Would highly recommend!
  • JB
    Jeffrey Bargar
    Nov 7, 2025
    5.0
    They arrived to deliver and install a new LG Dishwasher. They arrived on time, removed the old one, and installed the new one. They were careful and conscientious. The whole process took around an hour and fifteen minutes. Thank you!
  • SD
    Sally DeLoss
    Nov 6, 2025
    5.0
    The delivery guys were great. No complaints here. They delivered Peloton bike and put it together. Thank you.
  • SM
    SaDonna Manfull
    Nov 3, 2025
    5.0
    Driver was extremely friendly & efficient!! He took great care with our new washer & dryer, answered our questions and took care of al the packing/trash. Our experience was GREAT!!!
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Frequently Asked Questions About RXO

What kind of logistics services does RXO provide?

RXO is the largest provider of last mile logistics for heavy goods in North America, specializing in final mile home delivery, appliance delivery, and installation services.

What are RXO's operating hours?

RXO is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 3:00 PM, Wednesday from 10:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. The facility is closed on Sundays.