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The UPS Store

4.3
(212 reviews)

Business Details

2603 Superior St, Lincoln, NE
68521, United States
(402) 475-3131
https://locations.theupsstore.com/ne/lincoln/2603-superior-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3345 in Lincoln offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2603 Superior St, Lincoln, NE
68521, United States

Hours

Reviews

4.3
212 reviews
5 stars
166
4 stars
8
3 stars
1
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and efficient, with specific praise for employees like Holly, Nina, and Jayme.

Service Speed

Many customers noted the fast service and minimal wait times, making their experiences quick and efficient.

Store Management Issues

There are complaints regarding the general manager's behavior and management practices, with some customers feeling disrespected.

Convenience

The store is appreciated for its convenient location and hours, although some customers reported issues with closing times.

Mixed Experiences

While many reviews are positive, there are notable negative experiences related to service quality and pricing.
  • HA
    H A
    Feb 20, 2026
    2.0
    I had a SHEIN return today. When I took my items to return them, the guy at the counter said u have to have a barcode for each item ur returning. I was missing three bags with barcodes. I said is there a different way we can do this I have the barcode on my phone and we can match all the items they’re the correct items I am returning. He said no we can’t u have to have ur bags that have barcodes on. He then gave me a phone number said it’s happy return phone number call them to see what they say. When I call, happy returns tell me UPS store have an option on the screen they can bypass the barcode option and can still return. I called ups they said yes we can do that. So then why don’t u tell me at first u can do that? They made me take a whole trip back home in this snow looking for my bags when they couldve just told me to call them and will do it for u when they approve! SMH nowadays no one does their job right !
  • AS
    Aalok Shah
    Jan 31, 2026
    5.0
    workers here are super nice and flexible. They tape up beat up boxes for returns, can put multiple images per page to save money, etc.
  • YL
    Yankiel Licort
    Jan 24, 2026
    5.0
    The service was fast, the staff was very friendly and they solved my shipment without complications. The store was clean and organized
  • PP
    Patrick Prior
    Jan 17, 2026
    3.0
    Good service, not enough hours on Saturdays.
  • MP
    M Paige
    Jan 8, 2026
    5.0
    This is my go to place for returning Amazon packages. The staff are super friendly and every time I go the service is fast. Ive been to my fair share of UPS stores for Amazon returns and this store is great.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3345 in Lincoln offer?

The UPS Store #3345 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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