The UPS Store

4.3
199 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3345 in Lincoln offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2603 Superior St, Lincoln, NE
68521, United States

Hours

Reviews

4.3
199 reviews
5 stars
155
4 stars
8
3 stars
0
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Many customers appreciate the quick and efficient service, especially for returns and shipping.

Location Issues

Some reviews mention problems with the store's location, including early closing times and lack of updates on hours.

Mixed Experiences

While many customers have positive experiences, there are notable complaints about specific staff members and service inconsistencies.

Pricing Concerns

Several customers expressed dissatisfaction with pricing for boxes and services, feeling they were overcharged.
  • VS
    Valeriya Shulyak
    2 days ago
    1.0
    Pulled up right to the door where an employee was hanging something up, and clearly saw me, by the time I got out of the car grabbed my boxes (which were small) they locked the doors, and kept showing me 3 fingers like we close at 3. I looked at my phone it was 3:01.
  • ML
    Marjorie Linzy
    Nov 11, 2025
    5.0
    I always have such a wonderful experience at the superior UPS store. I tend to have a lot of returns and they are always willing to help. Holly and Lonnie especially are always so kind !
  • AA
    Andy Kick’s Some Serious Ass
    Nov 11, 2025
    5.0
    Holly was awesome!! She helped me get my stuff shipped back to Amazon extremely fast!! Thank you!!!
  • TH
    Tami H
    Nov 11, 2025
    5.0
    Holly was very friendly and helpful. She processed my packages quickly and accurately. Fast service!! I will always use UPS for packages when it's available!!!
  • BW
    Brad W
    Nov 7, 2025
    1.0
    Very hostile and vindictive General Manager. Does not know how to properly run a business. I was peacefully working on my laptop, conducting business to business transactions and she unnecessarily calls the Police on me, not once but twice at two different stores. The General Manager is guilty of abuse of power and thinks she is the owner, when she really is not. It's the owner of the business that has the authority to trespass individuals. Not the General Manager. Highly suggest taking your patronage elsewhere. They do not even know how to properly follow instructions in emails for the print jobs you want. I'd give no stars honestly if it was an option. I did nothing wrong but she interferes with my business twice last night, November 6th, 2025 ; as well as prints 70 pages I did not ask for nor want, but was forced to pay for anyway prior to being escorted out. Going back to how they don't know how to follow simple instructions in email for print jobs. Seems like the General Manager is apparently incompetent, possibly mentally ill from dealing with her and experiencing an unwelcoming and hostile demeanor from her. It's advised to avoid UPS Stores and take business somewhere that shows you respect. I find that she may be afflicted with Antisocial Personality Disorder.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3345 in Lincoln offer?

The UPS Store #3345 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.