With a focus on the community of small businesses and consumers, Staples in Lincoln, NE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Overall, customer service experiences were mixed; while many praised helpful and friendly staff, there were notable complaints about rude behavior from certain employees.
Store Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the restrooms, which were described as filthy.
Product Availability
Customers appreciated the wide selection of products available, but some reported issues with stock discrepancies and online order fulfillment.
Printing Services
The printing department received both praise for quality service and criticism for mistakes and delays in order processing.
Staff Professionalism
While many staff members were described as knowledgeable and courteous, there were instances of unprofessional behavior that negatively impacted customer experiences.
CP
Chantalle Page
4 days ago
5.0
I always have a great experience at this Staples! Friendly staff, fair prices, and if I ever need help, they are more than happy to find a solution! Last time I was in, the associate who helped check me out pointed out the points I had accumulated in my rewards account. I hadn't even been keeping track, but thanks to her, redeeming these points basically cut my balance in half! Excellent customer service like this is why I keep coming back.
HK
Hiranthi Karunarathna
Nov 6, 2025
5.0
I had a heartfelt experience with a female employee in the printing department today around 6:00 p.m. She was professional and polite, and though I didn’t catch her name, she made a strong, positive impression. We’ll definitely visit the staples store again.
AO
Ann OHara
Oct 29, 2025
5.0
The person at checkout was courteous even though it didn’t seem like there were enough employees to handle the workload
BS
BC Straight
Oct 16, 2025
1.0
Do not use them to forward packages to for hold. I was out of town and had UPS packages forwarded to them to be picked up by some. That person picked up the packages, but they didn't had them all over. Now the box they forgot is going back to the sender and I'm having to jump through hoops to try getting it back. Which won't happen and I'll have to pay shipping again.
JL
Jennifer Lennifer
Oct 10, 2025
5.0
I had an amazing experience with Jade in the printing department. He went above and beyond to help me with my job resume and even taught me a thing or two. Patient, helpful, polite, amazing. I can’t thank him enough.
What brands of products are available at Staples in Lincoln?
Staples stocks brands including Amazon, Avery, BIC, Dell, HP, Apple, Canon, Epson, Microsoft, and many more.
Are there recycling services available at Staples?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries.
Does Staples offer TSA PreCheck® and passport photo services?
Yes, Staples provides TSA PreCheck® enrollment and passport photo services.
How can nearby UPS Access Point locations benefit Staples customers?
Nearby UPS Access Point locations provide convenient shipping and package pickup options to complement Staples' own shipping services.
What nearby dining options can customers visit before or after shopping at Staples?
Customers can enjoy meals at nearby restaurants like Runza, Runza Restaurants, and Noodles & Company located close to Staples.
Are there any nearby stores useful for office or personal needs along with Staples?
Yes, nearby stores include Hy-Vee for pharmacy and retail needs, Dollar Tree for discount items, and AT&T stores for mobile and telecommunications services.