Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4058 in Grand Island offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Eagle Run Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
151 reviews
5 stars
60
4 stars
4
3 stars
6
2 stars
4
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported rude behavior and poor communication, leading to a negative overall impression.
Operational Issues
Frequent complaints about internet outages, equipment failures, and inconsistent business hours have caused significant frustration among customers.
Management Concerns
Customers expressed dissatisfaction with the management of the store, citing disorganization, understaffing, and lack of accountability for service failures.
Mixed Experiences
Some reviews highlighted positive experiences with specific employees, indicating potential for improvement, but overall sentiment remains largely negative.
- GNG N1 day ago3.0Run by unprofessional teenagers would can’t be bothered to show up to work on time. I’ve come several times about 15 mins after they “open” and no one is still there and then after waiting around they will pull and lazily walk in and open up. Any manager would have fired them by now.
- JMJack MosierDec 8, 20251.0Their printer didn't work and we were sent to another store to get a shipping label. And we had to pay $5 for the label to ship with UPS Grand Island Nebraska
- LRLisa RogersNov 22, 20255.0I met the new owner yesterday, and I’ve gotta say—it is such a breath of fresh air to finally have someone who truly cares about this store. He was right there training his team, helping customers, and you could just tell he really enjoys what he does. He told me to give them another try in a couple of weeks, and honestly, I’m already impressed.
- DDDNKNov 22, 20255.0The store was pretty busy today. The service was very good, they said that the store is under the new ownership, and next week we will see significant changes. Let’s see how different the store will be in a couple of weeks.
- RRRenaeNov 6, 20252.0Every time I go here, something isn't working, they have some piece of equipment that doesn't work, the internet is ALWAYS down, it's so messy in there too. And why in the world would they not sell stamps??? Im so disappointed in this place. I drove all over Grand Island trying to find a place to take my UPS package today. Thanks for once again, wasting my time!!! The only good thing I have to say is that the staff has always been friendly and kind. I appreciate their smiles!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular opening hours of The UPS Store in Grand Island?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 9:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, The UPS Store is open on Sundays from 9:00 AM to 3:00 PM. Holiday hours vary; the store is closed on certain holidays such as November 27, December 25, and January 1. Please check their website for specific holiday hours.
What services does The UPS Store in Grand Island offer?
The UPS Store offers shipping, packing, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Does The UPS Store provide mailbox rental services?
Yes, The UPS Store in Grand Island offers mailbox rental services for mail and packages.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Grand Island?
The UPS Store is located at 1201 Allen Dr, Grand Island, NE 68803, inside the Eagle Run Shopping Center.
Are there any shredding services near The UPS Store?
Yes, Shred Nations and Shred Vault offer shredding services nearby, providing additional options for document destruction.
What dining options are available near The UPS Store at Eagle Run Shopping Center?
Nearby dining options include Papa John's Pizza, Pretzelmaker, Quiznos sandwich shop, and Freddy's Frozen Custard & Steakburgers, offering a variety of meals before or after your visit.
Where can I find health and wellness services near The UPS Store?
Health and wellness services near The UPS Store include Michelle "Shelly" Schiel, APRN, GNP-BC, Grand Island Therapeutic Massage Clinic, Nebraska School of Massage, and Vitality Family Healthcare for various medical and therapeutic needs.
Can I find office and business-related services near The UPS Store?
Yes, nearby services include H&R Block for financial services, Hamilton Information Systems for IT support and computer repair, and Cabela's Call Center as a corporate office, supporting your business needs.